分析
前一年款（2018）每年 12.5 条，比这一年款多。后一年款（2020）每年 4.8 条，比这一年款少。2019 款上路前两年累计 41 条投诉，比同年款车的平均低 49%。
最常见的问题类别是刹车（占投诉 16.2%），其次是发动机（14.9%）与变速箱／动力系统（13.5%）。刹车类投诉在这里的比例是全部跟踪车型的 2.7 倍。在刹车类投诉里，车主最常提到 “emergency”、“behind”、“automatic”、“rear ended”与“braking”。有 3 条投诉（4.1%）提到碰撞或起火；车主报告 1 人受伤、0 人死亡。
一半的事故发生在年款起算 19 个月内；最集中的时期是第一年（占 30%）。近 12 个月新增 4 条投诉。
NHTSA 列出该年款 6 项安全召回。 有 45% 的投诉落在召回已处理的部件范围。
安全召回 (6)
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 案号 19V907000 · 2019-12-19
摘要: Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.
风险: Stopping the vehicle unexpectedly increases the risk of a crash.
处置: Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.
VISIBILITY:GLASS, SIDE/REAR 案号 19V558000 · 2019-07-29
摘要: Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles equipped with manual dimming mirrors. The adhesive between the interior rearview mirror and the housing may not be properly bonded, allowing the mirror to detach from the housing. Note: Vehicles equipped with auto dimming mirrors are not affected by this recall.
风险: Rearward visibility will be reduced without the rearview mirror, increasing the risk of a crash.
处置: Mazda will notify owners, and dealers will replace the interior rearview mirror assembly, free of charge. The recall began September 19, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3919G.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT 案号 19V514000 · 2019-07-05
摘要: Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The seat cover material on both front seats may interfere with the head restraint lock release button, causing it to stick in the release position and not allow the head restraint to lock into place.
风险: Loose head restraints may increase the risk of injury in the event of a crash.
处置: Mazda will notify owners, and dealers will install spacers at the bottom of the lock release buttons on both front seat head restraints, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3819F.
ENGINE 案号 19V497000 · 2019-06-27
摘要: Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
风险: An unexpected stall increases the risk of a crash.
处置: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
WHEELS:LUGS/NUTS/BOLTS/STUDS 案号 19V425000 · 2019-06-07
摘要: Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The lug nuts on all four wheels may loosen, potentially resulting in a wheel detaching from the vehicle.
风险: A wheel separating from the vehicle increases the risk of a crash.
处置: Mazda will notify owners, and dealers will tighten the front and rear wheel lug nuts to the correct specification, free of charge. The recall began July 9, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 3519F.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 19V363000 · 2019-05-14
摘要: Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. Due to incorrect programing, the passenger air bag deactivation indicator light may erroneously turn off although the passenger air bag is deactivated. In addition, the seat belt status indicators for both the front passenger seat and/or rear seats may erroneously turn off although the front passenger and/or rear seat belts are unfastened.
风险: Incorrect indicator warning lights may lead the driver and/or passengers to be unaware of deactivated air bags or unfastened seat belts, increasing the risk of injury.
处置: Mazda will notify owners, and dealers will replace the passenger air bag/seat belt status indicator assembly, free of charge. The recall began July 9, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 3319E.
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