적음 전년 대비 ±30% 이내NHTSA에 접수된 2020년식 Hyundai Kona 차주 불만은 187건으로, 차령 1년당 27.5건이며, 불만이 일반 수준보다 적음(불만 지수 0.68, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2020년식 83개 차종 가운데 연간 불만이 적은 순으로 46위입니다. Hyundai의 다른 차종과 비교하면 불만률이 49% 낮음, 다른 소형 SUV과 비교하면 21% 높음입니다.
불만 접수일은 2020-02-13부터 2026-09-29까지입니다. 사고 발생부터 접수까지 중앙값: 14일.
분석
이전 연식(2019)은 연간 31.8건으로 이 연식보다 많습니다. 다음 연식(2021)은 연간 25.2건으로 이 연식보다 적습니다. 2020년식은 출시 후 2년 동안 불만 91건을 기록해 같은 연식 평균 차량보다 62% 높음 수준이었습니다.
가장 흔한 문제 영역은 엔진(불만의 59.9%)이며, 그다음은 전기계통(12.3%), 변속기／파워트레인(7.0%)입니다. 엔진 불만은 추적 중인 전체 차종 대비 2.7배 비율로 나타납니다. 12건(6.4%)은 충돌 또는 화재를 동반했으며 부상 12건, 사망 1건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 22개월 이내에 발생했고, 가장 집중된 시기는 2년째(38%)입니다. 최근 12개월 신규 불만은 30건, 그 이전 12개월은 27건으로 11% 증가했습니다.
NHTSA는 이 연식에 대해 안전 리콜 5건을 등재했습니다(그중 2건은 운행 금지 또는 실외 주차 경고 포함). 이 연식은 NHTSA 조사 2건의 대상이며, 가장 최근 건은 “Pedestrian alert sounds”(결함 청원, 2023-01-27 개시, 2023-08-07 종결)입니다.
안전 리콜 (5)
ENGINE 번호 21V301000 · 2021-04-28
요약: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
위험: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
조치: Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 번호 21V127000 · 2021-03-01
⚠ 실외 주차／운행 금지 경고
요약: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
위험: An electrical short in the Li-ion battery increases the risk of a fire.
조치: Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE 번호 20V748000 · 2020-12-01
요약: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
위험: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
조치: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE 번호 20V630000 · 2020-10-13
⚠ 실외 주차／운행 금지 경고
요약: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
위험: An electrical short in the Li-ion battery increases the risk of a fire.
조치: Hyundai will notify owners, and dealers will update the Battery Management System (BMS) software and inspect the Li-ion battery, replacing it if necessary, free of charge. Owners are advised to park their vehicles outside and away from structures until the repair is complete. The recall began November 13, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 196.
EQUIPMENT:OTHER:LABELS 번호 20V022000 · 2020-01-17
요약: Hyundai Motor America (Hyundai) is recalling certain 2020 Kona vehicles. The certification label may indicate incorrect Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 567, "Certification" and 110, "Tire Selection and Rims."
위험: An incorrect GAWR could result in the vehicle being overloaded, increasing the risk of a crash.
조치: Hyundai will notify owners, and dealers will install new label stickers displaying the correct GAWR over the affected areas of the certification label, free of charge. The recall began March 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 187.
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