分析
前一年款（2019）每年 31.4 筆，比這一年款多。後一年款（2021）每年 24.9 筆，比這一年款少。2020 年款上路前兩年累積 91 筆申訴，比同年款車的平均高 60%。
最常見的問題類別是引擎（佔申訴 59.2%），其次是電系（12.5%）與變速箱／動力系統（7.1%）。引擎類申訴在這裡的比例是全部追蹤車款的 2.7 倍。在引擎類申訴裡，車主最常提到 “engine”、“oil”、“recall”、“test”與“piston”。有 12 筆申訴（6.5%）提到碰撞或起火；車主通報 12 人受傷、1 人死亡。
一半的事故發生在年款起算 22 個月內；最集中的時期是第二年（佔 39%）。近 12 個月新增 35 筆申訴，前 12 個月是 20 筆，申訴速度在升溫。
NHTSA 列出這個年款 5 件安全召回，其中 2 件帶有勿駕駛或停戶外警告。 有 82% 的申訴落在召回已處理的零件範圍。有 2 件 NHTSA 缺陷調查涵蓋這個年款，最近一件是「Pedestrian alert sounds」（2023-01-27 開啟，已於 2023-08-07 結案）。
安全召回 (5)
ENGINE 案號 21V301000 · 2021-04-28
摘要: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
風險: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
處置: Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 21V127000 · 2021-03-01
⚠ 停在戶外／勿駕駛警告
摘要: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
風險: An electrical short in the Li-ion battery increases the risk of a fire.
處置: Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE 案號 20V748000 · 2020-12-01
摘要: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
風險: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
處置: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE 案號 20V630000 · 2020-10-13
⚠ 停在戶外／勿駕駛警告
摘要: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
風險: An electrical short in the Li-ion battery increases the risk of a fire.
處置: Hyundai will notify owners, and dealers will update the Battery Management System (BMS) software and inspect the Li-ion battery, replacing it if necessary, free of charge. Owners are advised to park their vehicles outside and away from structures until the repair is complete. The recall began November 13, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 196.
EQUIPMENT:OTHER:LABELS 案號 20V022000 · 2020-01-17
摘要: Hyundai Motor America (Hyundai) is recalling certain 2020 Kona vehicles. The certification label may indicate incorrect Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 567, "Certification" and 110, "Tire Selection and Rims."
風險: An incorrect GAWR could result in the vehicle being overloaded, increasing the risk of a crash.
處置: Hyundai will notify owners, and dealers will install new label stickers displaying the correct GAWR over the affected areas of the certification label, free of charge. The recall began March 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 187.
怎麼查你的車有沒有未完成的召回 ›
常見問題
2020 年款 Hyundai Kona 有多少申訴？
NHTSA 收到 2020 年款 Hyundai Kona 共 184 筆申訴，約每車齡年 27.6 筆。
2020 年款 Hyundai Kona 最常見的問題是什麼？
最常見的類別是引擎，佔申訴的 59.2%。
2020 年款 Hyundai Kona 有召回嗎？
NHTSA 列出這個年款 5 件安全召回。 有 2 件 NHTSA 缺陷調查涵蓋這個年款，最近一件是「Pedestrian alert sounds」（2023-01-27 開啟，已於 2023-08-07 結案）。
2020 年款 Hyundai Kona 現在還有人在申訴嗎？
近 12 個月新增 35 筆申訴，前 12 個月是 20 筆，申訴速度在升溫。
2020 年款 Hyundai Kona 跟同類車比起來如何？
NHTSA 收到 2020 年款 Hyundai Kona 的車主申訴共 184 筆，換算每車齡年 27.6 筆，以同車齡的車來說申訴比一般車少（申訴指數 0.66；1.00 為全部追蹤車款的平均）。在我們追蹤的 82 款 2020 年款車中，它的每年申訴數由少到多排第 45 名。與 Hyundai 其他車款相比，它的申訴率低 50%；與其他小型 SUV相比則高 12%。