La NHTSA ha recibido 187 quejas de propietarios sobre el Hyundai Kona 2020, es decir 27,5 por año en circulación: menos quejas de lo habitual (índice de quejas 0,68; 1,00 es el promedio de todos los vehículos seguidos). Entre los 83 vehículos del año-modelo 2020 que seguimos, ocupa el puesto 46 de 83 por quejas al año (1 = menos quejas). Frente a otros modelos Hyundai, su tasa es un 49 % menor; frente a otros SUV subcompactos, es un 21 % mayor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2020-02-13 y el 2026-09-29. Mediana entre el incidente y la presentación: 14 días.
187Quejas
27.5Quejas por año en circulación
0.68Índice de quejas vs. todos los vehículos
5Retiros · ⚠ 2
6.4%Porcentaje con choque o incendio
30Últimos 12 meses
Análisis
El año-modelo anterior (2019) registró 31,8 quejas al año, más que este. El año-modelo siguiente (2021) registró 25,2 al año, menos que este. En sus dos primeros años en circulación, el modelo 2020 acumuló 91 quejas, un 62 % mayor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Motor (59,9 % de las quejas), seguido de Sistema eléctrico (12,3 %) y Transmisión (7,0 %). Las quejas de Motor son aquí 2,7 veces más frecuentes que en el conjunto de vehículos seguidos. 12 quejas (6,4 %) describen un choque o incendio; los dueños mencionan 12 lesiones y 1 muerte.
La mitad de los incidentes ocurrió dentro de los 22 meses siguientes al inicio del año-modelo; el periodo más intenso fue el segundo año (38 % de los incidentes). En los últimos 12 meses se presentaron 30 quejas nuevas, frente a 27 en los 12 meses anteriores: un aumento del 11 %.
La NHTSA registra 5 retiros de seguridad para este año-modelo, 2 con aviso de no conducir o estacionar afuera. 2 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «Pedestrian alert sounds» (petición de investigación, abierta el 2023-01-27, cerrada el 2023-08-07).
Índice de quejas
vs. todos los vehículos0.68
vs. otros modelos Hyundai0.51
vs. otros modelos 20200.73
vs. otros SUV subcompactos1.21
Quejas en los primeros 2 años · vs. promedio del mismo año-modelo (91)1.62
The Kona was driven a 1/2 hour before parking the vehicle. The Kona was turned off. Within 5 minutes smoke began wafting from under the hood. When I opened the hood to inspect I found the engine & underside of the hood was engulfed in flames.
Motor · 2026-07-03 · ODI 11748215 · Incendio
I stopped my car foot on brake put it in park and it accelerated on its own and forced me to crash into a concrete wall still not wanting to stop
Frenos · 2026-04-25 · ODI 11733726 · Choque
COMPONENT THAT FAILED: The engine short block piston rings (related to NHTSA recall 203) failed, causing severe cylinder wall scoring. The vehicle is currently located at an authorized Hyundai dealership and is available for manufacturer or NHTSA inspection.
Motor · 2026-09-29 · ODI 11767813
I am receiving an intermittent "check regenerative brake" message. The message will clear automatically and then reappear every three to four weeks. An internet search reveals this is a common error for the Kona. Most people report no repair by the dealer.
Frenos · 2026-05-27 · ODI 11740362
2020 Hyundai Kona, ~36,300 miles. Driver's side door latch assembly. On or around May 9, 2026, an abnormal mechanical noise began coming from inside the driver's door whenever the key fob lock/unlock button was pressed, consistent with a failing latch…
Carrocería y estructura · 2026-05-15 · ODI 11738158
Extractos de quejas presentadas ante la NHTSA (en inglés), recortados. El número ODI es el identificador del registro en la NHTSA.
Resumen: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
Riesgo: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
Solución: Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 21V127000 · 2021-03-01
⚠ Aviso: estacionar afuera / no conducir
Resumen: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Riesgo: An electrical short in the Li-ion battery increases the risk of a fire.
Solución: Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE Número 20V748000 · 2020-12-01
Resumen: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
Riesgo: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
Solución: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE Número 20V630000 · 2020-10-13
⚠ Aviso: estacionar afuera / no conducir
Resumen: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Riesgo: An electrical short in the Li-ion battery increases the risk of a fire.
Solución: Hyundai will notify owners, and dealers will update the Battery Management System (BMS) software and inspect the Li-ion battery, replacing it if necessary, free of charge. Owners are advised to park their vehicles outside and away from structures until the repair is complete. The recall began November 13, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 196.
EQUIPMENT:OTHER:LABELS Número 20V022000 · 2020-01-17
Resumen: Hyundai Motor America (Hyundai) is recalling certain 2020 Kona vehicles. The certification label may indicate incorrect Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 567, "Certification" and 110, "Tire Selection and Rims."
Riesgo: An incorrect GAWR could result in the vehicle being overloaded, increasing the risk of a crash.
Solución: Hyundai will notify owners, and dealers will install new label stickers displaying the correct GAWR over the affected areas of the certification label, free of charge. The recall began March 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 187.
DP22005 · petición de investigación · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Abierta el 2023-01-27 · Cerrada 2023-08-07 · Número 22V063000 · Años-modelo: 2019, 2020, 2021, 2022
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
Loss of Motive PowerCerrada
DP22003 · petición de investigación · ENGINE · Abierta el 2022-09-12 · Cerrada 2023-12-12 · Años-modelo: 2018, 2019, 2020, 2022
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i…
