Hyundai Kona 2020: problemas, reclamações e recalls
MenosVariação anual abaixo de 30 %
A NHTSA recebeu 187 reclamações de proprietários sobre o Hyundai Kona 2020, ou seja, 27,5 por ano em circulação: menos reclamações que o habitual (índice de reclamações 0,68; 1,00 é a média de todos os veículos acompanhados). Entre os 83 veículos do ano-modelo 2020 que acompanhamos, fica em 46º de 83 por reclamações ao ano (1º = menos reclamações). Em relação a outros modelos Hyundai, sua taxa é 49 % menor; em relação a outros SUVs subcompactos, é 21 % maior.
Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2020-02-13 e 2026-09-29. Mediana entre o incidente e o registro: 14 dias.
187Reclamações
27.5Reclamações por ano em circulação
0.68Índice de reclamações vs. todos os veículos
5Recalls · ⚠ 2
6.4%Parcela com colisão ou incêndio
30Últimos 12 meses
Análise
O ano-modelo anterior (2019) registrou 31,8 reclamações por ano, mais do que este. O ano-modelo seguinte (2021) registrou 25,2 por ano, menos do que este. Nos dois primeiros anos em circulação, o modelo 2020 acumulou 91 reclamações, 62 % maior que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Motor (59,9 % das reclamações), seguido de Sistema elétrico (12,3 %) e Transmissão (7,0 %). Reclamações de Motor são aqui 2,7 vezes mais frequentes do que no conjunto dos veículos acompanhados. 12 reclamações (6,4 %) descrevem colisão ou incêndio; os donos mencionam 12 feridos e 1 morte.
Metade dos incidentes relatados ocorreu em até 22 meses após o início do ano-modelo; o período mais intenso foi o segundo ano (38 % dos incidentes). Nos últimos 12 meses foram registradas 30 novas reclamações, contra 27 nos 12 meses anteriores: um aumento de 11 %.
A NHTSA lista 5 recalls de segurança para este ano-modelo, 2 com aviso de não dirigir ou estacionar ao ar livre. 2 investigações da NHTSA cobrem este ano-modelo; a mais recente é “Pedestrian alert sounds” (petição de investigação, aberta em 2023-01-27, encerrada em 2023-08-07).
Índice de reclamações
vs. todos os veículos0.68
vs. outros modelos Hyundai0.51
vs. outros modelos 20200.73
vs. outros SUVs subcompactos1.21
Reclamações nos primeiros 2 anos · vs. média do mesmo ano-modelo (91)1.62
The Kona was driven a 1/2 hour before parking the vehicle. The Kona was turned off. Within 5 minutes smoke began wafting from under the hood. When I opened the hood to inspect I found the engine & underside of the hood was engulfed in flames.
Motor · 2026-07-03 · ODI 11748215 · Incêndio
I stopped my car foot on brake put it in park and it accelerated on its own and forced me to crash into a concrete wall still not wanting to stop
Freios · 2026-04-25 · ODI 11733726 · Colisão
COMPONENT THAT FAILED: The engine short block piston rings (related to NHTSA recall 203) failed, causing severe cylinder wall scoring. The vehicle is currently located at an authorized Hyundai dealership and is available for manufacturer or NHTSA inspection.
Motor · 2026-09-29 · ODI 11767813
I am receiving an intermittent "check regenerative brake" message. The message will clear automatically and then reappear every three to four weeks. An internet search reveals this is a common error for the Kona. Most people report no repair by the dealer.
Freios · 2026-05-27 · ODI 11740362
2020 Hyundai Kona, ~36,300 miles. Driver's side door latch assembly. On or around May 9, 2026, an abnormal mechanical noise began coming from inside the driver's door whenever the key fob lock/unlock button was pressed, consistent with a failing latch…
Carroceria e estrutura · 2026-05-15 · ODI 11738158
Trechos de reclamações registradas na NHTSA (em inglês), encurtados. O número ODI é o identificador do registro na NHTSA.
Resumo: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
Risco: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
Solução: Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 21V127000 · 2021-03-01
⚠ Aviso: estacionar ao ar livre / não dirigir
Resumo: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Risco: An electrical short in the Li-ion battery increases the risk of a fire.
Solução: Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE Número 20V748000 · 2020-12-01
Resumo: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
Risco: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
Solução: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE Número 20V630000 · 2020-10-13
⚠ Aviso: estacionar ao ar livre / não dirigir
Resumo: Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Risco: An electrical short in the Li-ion battery increases the risk of a fire.
Solução: Hyundai will notify owners, and dealers will update the Battery Management System (BMS) software and inspect the Li-ion battery, replacing it if necessary, free of charge. Owners are advised to park their vehicles outside and away from structures until the repair is complete. The recall began November 13, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 196.
EQUIPMENT:OTHER:LABELS Número 20V022000 · 2020-01-17
Resumo: Hyundai Motor America (Hyundai) is recalling certain 2020 Kona vehicles. The certification label may indicate incorrect Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 567, "Certification" and 110, "Tire Selection and Rims."
Risco: An incorrect GAWR could result in the vehicle being overloaded, increasing the risk of a crash.
Solução: Hyundai will notify owners, and dealers will install new label stickers displaying the correct GAWR over the affected areas of the certification label, free of charge. The recall began March 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 187.
DP22005 · petição de investigação · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Aberta em 2023-01-27 · Encerrada 2023-08-07 · Número 22V063000 · Anos-modelo: 2019, 2020, 2021, 2022
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
Loss of Motive PowerEncerrada
DP22003 · petição de investigação · ENGINE · Aberta em 2022-09-12 · Encerrada 2023-12-12 · Anos-modelo: 2018, 2019, 2020, 2022
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i…
