Tesla Model X 2019: problemas, reclamações e recalls

Muito menos Poucas reclamações recentes para julgar

A NHTSA recebeu 73 reclamações de proprietários sobre o Tesla Model X 2019, ou seja, 9,5 por ano em circulação: muito menos reclamações que o habitual para um veículo dessa idade (índice de reclamações 0,23; 1,00 é a média de todos os veículos acompanhados). Entre os 76 veículos do ano-modelo 2019 que acompanhamos, fica em 17º lugar por menos reclamações ao ano. Em relação a outros modelos Tesla, sua taxa é 86 % menor; em relação a outros Veículos elétricos, é 83 % menor.

Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos

Queixas registradas entre 2019-04-25 e 2025-06-19. Mediana entre o incidente e o registro: 14 dias.

73Reclamações

9.5Reclamações por ano em circulação

0.23Índice de reclamações vs. todos os veículos

8Recalls

15.1%Parcela com colisão ou incêndio

0Últimos 12 meses

Análise

O ano-modelo anterior (2018) registrou 16,1 reclamações por ano, mais do que este. O ano-modelo seguinte (2020) registrou 18,7 por ano, mais do que este. Nos dois primeiros anos em circulação, o modelo 2019 acumulou 26 reclamações, 68 % menor que o veículo médio do mesmo ano-modelo.

A área de problemas mais comum é Rodas, pneus e suspensão (27,4 % das reclamações), seguido de Sistema elétrico (21,9 %) e Interior e equipamentos (12,3 %). Reclamações de Rodas, pneus e suspensão são aqui 11,0 vezes mais frequentes do que no conjunto dos veículos acompanhados. Nas reclamações de Rodas, pneus e suspensão, os donos mencionam sobretudo “suspension”, “junkyard”, “vehicledetails”, “www iaai” e “iaai com”. 11 reclamações (15,1 %) descrevem colisão ou incêndio; os donos mencionam 5 feridos e 0 mortes.

Metade dos incidentes relatados ocorreu em até 32 meses após o início do ano-modelo; o período mais intenso foi do terceiro ao quinto ano (34 % dos incidentes). Nos últimos 12 meses foram registradas 0 reclamações.

A NHTSA lista 8 recalls de segurança para este ano-modelo. 40 % das reclamações estão em áreas de componentes cobertas por um recall. 14 investigações da NHTSA cobrem este ano-modelo; a mais recente é “FSD Collisions in Reduced Roadway Visibility Conditions” (aberta em 2026-03-18, ainda aberta).

Índice de reclamações

vs. todos os veículos0.23
vs. outros modelos Tesla0.14
vs. outros modelos 20190.21
vs. outros Veículos elétricos0.17
Reclamações nos primeiros 2 anos · vs. média do mesmo ano-modelo (26)0.32
17º de 76 · 2019Rankings ›

1,00 equivale ao grupo de comparação. 2,00 significa o dobro de reclamações por ano.

Outros anos-modelo

201816.1 por ano0.38
20199.5 por ano0.23
202018.7 por ano0.44
20217.1 por ano0.17
202226.7 por ano0.63
202352.3 por ano1.24
20249.7 por ano0.23
20259.0 por ano0.21

Tesla Model X: problemas, reclamações e recalls por ano-modelo ›

Do que os donos reclamam

Rodas, pneus e suspensão20 · 27.4% · 10.99×
Sistema elétrico16 · 21.9% · 1.39×
Interior e equipamentos9 · 12.3% · 1.37×
Direção7 · 9.6% · 1.48×
Assistência ao condutor4 · 5.5% · 0.96×
Carroceria e estrutura4 · 5.5% · 0.6×
Freios3 · 4.1% · 0.68×
Motor2 · 2.7% · 0.12×

vs. todos os veículos: 1.00 = Média de todos os veículos

Rodas, pneus e suspensão · Termos frequentes nas reclamações

suspension13
junkyard6
vehicledetails5
www iaai5
iaai com5
giblets4

Sistema elétrico · Termos frequentes nas reclamações

dark5
roadside4
autopilot3
dashboard4
minutes4
working4

Interior e equipamentos · Termos frequentes nas reclamações

completely3

Áreas de problemas: Interior e equipamentos · Sistema elétrico · Direção · Rodas, pneus e suspensão · Assistência ao condutor · Carroceria e estrutura

Ano em que foram registradas

Colisões relatadas: 10
Incêndios relatados: 3
Feridos: 5
Mortes: 0

Idade do veículo no incidente

<1 ano11.0%
1–2 anos26.0%
2–3 anos15.1%
3–5 anos34.2%
5+ anos13.7%

Idade mediana no incidente: 32 meses

O que os donos relatam

At the low speed, the car suspension failed (most likely the control arm) and the vehicle swung to the right and crashed into the car bridge rails.

Rodas, pneus e suspensão · 2023-03-14 · ODI 11511871 · Colisão
The contact owns a 2019 Tesla Model-X. The contact stated while at a traffic signal, he had stopped past the painted line on the roadway.

Freios · 2023-01-11 · ODI 11501339 · Colisão
I own a 2019 Tesla Model X. After Tesla upgraded my vehicle from AP2.5 to the FSD hardware module, the front camera view became blurry.

Assistência ao condutor · 2025-06-19 · ODI 11667961
While driving normally at around 30mph and without warning, the vehicle displayed multiple warning messages related to the HV Battery and lost all motive power in the middle of the road with insufficient time to pull over, creating a safety hazard.

Sistema de combustível · 2025-05-29 · ODI 11663590
I got my suspension replaced on my 2019 Model X (that I bought used from Tesla directly) in June 2023. Tesla was suppose to do a through 140 point inspection before putting the car for sale on their website but after less than 2 years and 15000 miles (after…

Rodas, pneus e suspensão · 2025-04-29 · ODI 11657481

Trechos de reclamações registradas na NHTSA (em inglês), encurtados. O número ODI é o identificador do registro na NHTSA.

Concorrentes do segmento · 2019 · Veículos elétricos

Modelos	Reclamações	Reclamações por ano em circulação	Índice de reclamações
2019 Tesla Model Y	0	0.0	0.0
2019 Tesla Model S	32	4.2	0.1
2019 Tesla Model X	73	9.5	0.23
2019 Chevrolet Bolt EV	175	22.8	0.54
2019 Tesla Model 3	608	79.2	1.88

Recalls de segurança (8)

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES Número 24V376000 · 2024-05-28 · Correção remota

Resumo: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risco: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Solução: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Número 24V051000 · 2024-01-30 · Correção remota

Resumo: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Risco: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Solução: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE Número 23V838000 · 2023-12-12 · Correção remota

Resumo: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Risco: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Solução: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

STEERING:AUTOMATED/ADAPTIVE STEERING Número 23V085000 · 2023-02-15 · Correção remota

Resumo: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Risco: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Solução: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.

STEERING:ELECTRIC POWER ASSIST SYSTEM Número 22V818000 · 2022-11-01 · Correção remota

Resumo: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Risco: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Solução: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

BACK OVER PREVENTION:DISPLAY FUNCTION Número 22V169000 · 2022-03-18 · Correção remota

Resumo: Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risco: A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

Solução: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE Número 22V037000 · 2022-01-27 · Correção remota

Resumo: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Risco: Failing to stop at a stop sign can increase the risk of a crash.

Solução: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA Número 21V846000 · 2021-10-29 · Correção remota

Resumo: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Risco: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Solução: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

Como saber se o seu carro tem um recall pendente ›

Investigações

FSD Collisions in Reduced Roadway Visibility Conditions Aberta

EA26002 · ELECTRICAL SYSTEM:ADAS · Aberta em 2026-03-18 · Anos-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…
Traffic safety violations while Full Self Driving ("FSD") is engaged Aberta

PE25012 · ELECTRICAL SYSTEM:ADAS · Aberta em 2025-10-07 · Anos-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…
Compliance with Standing General Order 2021-01 Reporting Requirements Aberta

AQ25002 · ELECTRICAL SYSTEM:ADAS · Aberta em 2025-08-20 · Anos-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…
Actually Smart Summon sessions resulting in low-speed impacts. Encerrada

PE24033 · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · Aberta em 2025-01-06 · Encerrada 2026-04-03 · Anos-modelo: 2019, 2021, 2022, 2023, 2024, 2025

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
FSD Collisions in Reduced Roadway Visibility Conditions Encerrada

PE24031 · ELECTRICAL SYSTEM:ADAS · Aberta em 2024-10-17 · Encerrada 2026-03-18 · Anos-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024

On October 17, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility co…
Recall 23V838 Remedy Effectiveness Aberta

RQ24009 · ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE · Aberta em 2024-04-25 · Anos-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta…
Sudden Unintended Acceleration Aberta

DP23002 · VEHICLE SPEED CONTROL · Aberta em 2023-06-29 · Anos-modelo: 2018, 2019, 2020, 2021, 2022, 2023

The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petiti…
Defect Petition Interlock Request Encerrada

DP23001 · UNKNOWN OR OTHER · Aberta em 2023-04-07 · Encerrada 2026-03-18 · Anos-modelo: 2018, 2019, 2020, 2021, 2022, 2023

On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a ârecall of all Tesla carsâ produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner. According to Petitioner, the differences in the operator contro…
Pedestrian alert sounds Encerrada

DP22005 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Aberta em 2023-01-27 · Encerrada 2023-08-07 · Número 22V063000 · Anos-modelo: 2018, 2019, 2020, 2021, 2022

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
Autopilot System Driver Controls Encerrada

EA22002 · ELECTRICAL SYSTEM · Aberta em 2022-06-08 · Encerrada 2024-04-25 · Número 23V838 · Anos-modelo: 2018, 2019, 2020, 2021, 2022, 2023

The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Teslaâs Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driverâs supervision. To suppor…
Tesla Passenger Play Encerrada

PE21023 · EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:RECEPTACLE · Aberta em 2021-12-21 · Encerrada 2023-05-26 · Anos-modelo: 2018, 2019, 2020, 2021

The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE21-023) on December 21, 2021, to evaluate the driver distraction potential and use frequency / circumstances of in-vehicle game-play functionality referred to as ?Passenger Play? in certain model year (MY) 2017-2022 Tesla Model 3, S, X, and Y vehicles. Distracted driving can result in an increased risk of a crash. PE21-023 …
Autopilot & First Responder Scenes Encerrada

PE21020 · ELECTRICAL SYSTEM:ADAS · Aberta em 2021-08-13 · Encerrada 2022-06-08 · Anos-modelo: 2018, 2019, 2020, 2021, 2022

On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support and assist the driver in performing the driving task) available in Tesla vehicles. The investigation opening was motivated by an accumulatio…
Sudden Unintended Acceleration Encerrada

DP20001 · VEHICLE SPEED CONTROL:SPRINGS · Aberta em 2020-01-13 · Encerrada 2021-01-08 · Anos-modelo: 2018, 2019

On December 19, 2019, NHTSA received a petition from Mr. Brian Sparks requesting that the Agency recall all [Tesla] Model S, Model X, and Model 3 vehicles produced from 2013 to the present due to sudden unintended acceleration (SUA). In his petition and follow-up submissions, the petitioner identified a total of 232 non-duplicative complaints to NHTSA, including 203 reporting crashes. On January 1…
Battery Management Software Updates Encerrada

DP19005 · ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE · Aberta em 2019-10-01 · Encerrada 2021-09-28 · Anos-modelo: 2018, 2019

In a letter dated September 17, 2019, Mr. Edward Chen petitioned the NHTSA to initiate a defect investigation of certain Tesla Model S and Model X vehicles that received revised battery management software in one or more over-the-air (OTA) updates from Tesla, beginning in May 2019. The petitioner bases his request on vehicle fires that took place worldwide and OTA software updates Tesla made to th…

Perguntas frequentes

Quantas reclamações tem o Tesla Model X 2019?

Foram registradas 73 reclamações na NHTSA para o Tesla Model X 2019, cerca de 9,5 por ano em circulação.

Qual é o problema mais comum do Tesla Model X 2019?

A categoria mais comum é Rodas, pneus e suspensão, com 27,4 % das reclamações.

O Tesla Model X 2019 tem recalls?

A NHTSA lista 8 recall(s) de segurança para este ano-modelo. 14 investigações da NHTSA cobrem este ano-modelo; a mais recente é “FSD Collisions in Reduced Roadway Visibility Conditions” (aberta em 2026-03-18, ainda aberta).

O Tesla Model X 2019 ainda gera reclamações?

Nos últimos 12 meses foram registradas 0 reclamações.