2019 款 Hyundai Sonata 问题、投诉与召回
NHTSA 收到 2019 款 Hyundai Sonata 的车主投诉共 172 条，折合每车龄年 22.1 条，投诉比一般车少（投诉指数 0.55；1.00 为全部跟踪车型的平均）。在我们跟踪的 78 款 2019 款车中，它的每年投诉数由少到多排第 30 名。与 Hyundai 其他车型相比，它的投诉率低 59%；与其他中型轿车相比则低 42%。
数字只按上路时间标准化，没有除以销量：热销车型的投诉自然比冷门车型多，而且每条投诉未经逐一核实。 计算方式
投诉提交日期介于 2019-04-15 与 2026-10-04 之间。 事故发生到提交投诉的中位延迟：19 天。
分析
前一年款（2018）每年 43.6 条，比这一年款多。后一年款（2020）每年 28.7 条，比这一年款多。2019 款上路前两年累计 27 条投诉，比同年款车的平均低 66%。
最常见的问题类别是发动机（占投诉 57.0%），其次是未指明或其他（9.9%）与灯光（9.3%）。发动机类投诉在这里的比例是全部跟踪车型的 2.6 倍。有 15 条投诉（8.7%）提到碰撞或起火；车主报告 7 人受伤、0 人死亡。
一半的事故发生在年款起算 62 个月内；最集中的时期是五年以后（占 51%）。近 12 个月新增 41 条投诉，前 12 个月是 32 条，增加 28%。
NHTSA 没有列出该年款的安全召回。有 3 项 NHTSA 调查涵盖该年款，最近一项是“Pedestrian alert sounds”（缺陷请愿，2023-01-27 开启，已于 2023-08-07 结案）。
投诉指数
- 对比全部跟踪车型0.55
- 对比 Hyundai 其他车型0.41
- 对比其他 2019 年款0.49
- 对比其他中型轿车0.58
- 上路前两年的投诉数 · 对比同年款平均 (27)0.34
- 第 30 名／共 78 · 2019排行 ›
1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。
投诉提交的年份
- 报告碰撞: 9
- 报告起火: 6
- 受伤: 7
- 死亡: 0
事故发生时的车龄
事故车龄中位数: 62 个月
车主怎么说
The contact owns a 2019 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, smoke started coming from the hood and the vehicle was pulled over into a parking space.
On April 14, 2026, my 2019 Hyundai Sonata was parked at a retail store parking lot. Returning from the store, I attempted to start the car, and it did not start. I attempted to start it again, and I saw smoke coming out from under the hood.
The low-pressure fuel pump module assembly, located directly beneath the rear passenger seat cushion, experienced a plastic housing failure.
Vehicle stalled in traffic due to recall defect. Manufacturer recall remedy is delayed beyond reasonable timeframe, creating ongoing safety exposure.
The high voltage battery will no longer charge neither from being plugged in to the charger on the wall nor from the buikt in system onboard the car. There are warning lights saying the inverter coolant is low but the reservoir is at the proper level.
节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。
同级别对手 · 2019 · 中型轿车
| 车型 | 投诉 | 每车龄年投诉数 | 投诉指数 |
|---|---|---|---|
| 2019 Hyundai Sonata | 172 | 22.1 | 0.55 |
| 2019 Chevrolet Malibu | 194 | 24.9 | 0.62 |
| 2019 Nissan Altima | 233 | 29.9 | 0.74 |
| 2019 Toyota Camry | 408 | 52.4 | 1.3 |
| 2019 Honda Accord | 790 | 101.4 | 2.51 |
安全召回 (0)
该年款没有召回记录。
调查
- Pedestrian alert sounds 已结案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- Loss of Motive Power 已结案
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i…
- Electrical overstress 已结案
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicle…