2019 款 Toyota Camry 问题、投诉与召回

较多升温

NHTSA 收到 2019 款 Toyota Camry 的车主投诉共 408 条，折合每车龄年 52.4 条，投诉比一般车多（投诉指数 1.30；1.00 为全部跟踪车型的平均）。在我们跟踪的 78 款 2019 款车中，它的每年投诉数由少到多排第 55 名。与 Toyota 其他车型相比，它的投诉率高 53%；与其他中型轿车相比则高 39%。

数字只按上路时间标准化，没有除以销量：热销车型的投诉自然比冷门车型多，而且每条投诉未经逐一核实。计算方式

投诉提交日期介于 2018-11-13 与 2026-10-05 之间。事故发生到提交投诉的中位延迟：12 天。

408投诉

52.4每车龄年投诉数

1.3投诉指数对比全部跟踪车型

7召回

6.4%涉及碰撞或起火的比例

73近 12 个月

分析

前一年款（2018）每年 88.3 条，比这一年款多。后一年款（2020）每年 41.8 条，比这一年款少。2019 款上路前两年累计 120 条投诉，比同年款车的平均高 51%。

最常见的问题类别是变速箱／动力系统（占投诉 23.0%），其次是发动机（20.1%）与燃油系统（13.5%）。变速箱／动力系统类投诉在这里的比例是全部跟踪车型的 2.0 倍。有 26 条投诉（6.4%）提到碰撞或起火；车主报告 22 人受伤、0 人死亡。

一半的事故发生在年款起算 40 个月内；最集中的时期是五年以后（占 37%）。近 12 个月新增 73 条投诉，前 12 个月是 47 条，增加 55%。

NHTSA 列出该年款 7 项安全召回。有 1 项 NHTSA 调查涵盖该年款，最近一项是“Pedestrian alert sounds”（缺陷请愿，2023-01-27 开启，已于 2023-08-07 结案）。

投诉指数

对比全部跟踪车型1.3
对比 Toyota 其他车型1.53
对比其他 2019 年款1.16
对比其他中型轿车1.39
上路前两年的投诉数 · 对比同年款平均 (120)1.51
第 55 名／共 78 · 2019排行 ›

1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

201888.3 每年2.19
201952.4 每年1.3
202041.8 每年1.04
202128.5 每年0.71
202213.4 每年0.33
202317.2 每年0.43
202418.3 每年0.45
202594.0 每年2.33

Toyota Camry 各年款问题、投诉与召回 ›

车主在抱怨什么

变速箱／动力系统94 · 23.0% · 1.97×
发动机82 · 20.1% · 0.9×
燃油系统55 · 13.5% · 3.11×
未指明或其他43 · 10.5% · 1.17×
刹车27 · 6.6% · 1.1×
安全气囊与安全带25 · 6.1% · 1.61×
电气23 · 5.6% · 0.36×
车身与结构18 · 4.4% · 0.48×

对比全部车型: 1.00 = 全部车型平均

问题分类: 发动机 · 变速箱／动力系统 · 安全气囊与安全带 · 刹车 · 电气 · 未指明或其他 · 燃油系统 · 车身与结构 · 转向 · 轮胎、轮毂与悬挂 · 驾驶辅助系统

投诉提交的年份

报告碰撞: 25
报告起火: 1
受伤: 22
死亡: 0

事故发生时的车龄

1 年内20.1%
1–2 年15.2%
2–3 年12.0%
3–5 年15.9%
5 年以上36.8%

事故车龄中位数: 40 个月

车主怎么说

June 9,2026 I was in gig harbor washington visiting my son. I pulled into the right side of the drive way as I have done a 1000 times over the years. I was slowly pulling up to the right side of the garage and the car surged forward at full speed 5 ft away.

发动机 · 2026-06-15 · ODI 11744145 · 碰撞
On [XXX], I was involved in a high-speed T-bone collision with a FedEx truck while driving my 2019 Toyota Camry SE (VIN: [XXX] ).

安全气囊与安全带 · 2025-03-23 · ODI 11649978 · 碰撞
The dealership wanted to charge me $300 to replace the handle for a fourth time, but they refuse to look at the internal sticking latch defect mentioned in Toyota TSB T-T2-0323-19.

车身与结构 · 2026-10-05 · ODI 11769102
The contact owns a 2019 Toyota Camry. The contact stated that the exterior door handles had detached within 3 years. The local dealer was contacted, and the vehicle was scheduled to be repaired. The manufacturer was notified of the failure.

车身与结构 · 2026-10-05 · ODI 11769117
My granddaughter was driving on the freeway. Car just slowed down to 30 miles an hour. Secondary collision Brake system Malfunction warning came on. Also, other lights came on. Luckly no one hit her from behind. She pulled over to the shoulder.

变速箱／动力系统 · 2026-09-18 · ODI 11765340

节选自向 NHTSA 提交的投诉原文（英文），为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2019 · 中型轿车

车型	投诉	每车龄年投诉数	投诉指数
2019 Hyundai Sonata	172	22.1	0.55
2019 Chevrolet Malibu	194	24.9	0.62
2019 Nissan Altima	233	29.9	0.74
2019 Toyota Camry	408	52.4	1.3
2019 Honda Accord	790	101.4	2.51

安全召回 (7)

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM 案号 21V890000 · 2021-11-17

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Camry vehicles. The vane cap inside the vacuum pump may break, causing the pump to fail, which could result in a sudden loss of braking assist.

风险: A sudden loss of braking assist can increase the risk of a crash.

处置: Dealers will repair or replace the vacuum pump, as necessary, free of charge. Owner notification letters were mailed May 16, 2022. Owners may contact Toyota customer service at 1-800-331-4331.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 20V682000 · 2020-11-04

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

风险: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

处置: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案号 20V012000 · 2020-01-13

摘要: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

风险: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

处置: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION 案号 19V567000 · 2019-08-01

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Camry vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag and knee air bag, in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

风险: In the event of a crash, if the air bags do not deploy as designed, the front seat passenger has an increased risk of an injury.

处置: Toyota will notify owners, and dealers will recalibrate the OCS, free of charge. The recall began August 27, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0M.

EQUIPMENT:OTHER:LABELS 案号 19V503000 · 2019-06-28

摘要: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

风险: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

处置: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.

EQUIPMENT:OTHER:LABELS 案号 19V244000 · 2019-03-27

摘要: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

风险: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.

处置: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP 案号 19V097000 · 2019-02-14

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Camry Hybrid and Avalon Hybrid vehicles. The fuel filler pipe may not have been properly reconnected to the fuel tank during an inspection after vehicle assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

风险: The improperly connected filler pipe may leak fuel, which, in the presence of an ignition source can increase the risk of a fire.

处置: Toyota will notify owners, and dealers will inspect the fuel filler pipe, replacing it if necessary, free of charge. The recall began March 19, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0I.

怎么查你的车有没有未完成的召回 ›

调查

Pedestrian alert sounds 已结案

DP22005 · 缺陷请愿 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · 开启 2023-01-27 · 已结案 2023-08-07 · 案号 22V063000 · 年款: 2018, 2019, 2020, 2021, 2022

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…