InsightArise Cars美国车主投诉指数
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2025 款 Toyota Camry 问题、投诉与召回

多很多 升温

NHTSA 收到 2025 款 Toyota Camry 的车主投诉共 153 条,折合每车龄年 91.5 条,以同车龄的车来说投诉比一般车多很多(投诉指数 2.17;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2025 款车中,它的每年投诉数由少到多排第 72 名。与 Toyota 其他车型相比,它的投诉率高 168%;与其他中型轿车相比则高 129%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2024-06-05 与 2026-08-26 之间。 事故发生到提交投诉的中位延迟:21 天。

153投诉
91.5每车龄年投诉数
2.17投诉指数 对比全部跟踪车型
6召回
9.8%涉及碰撞或起火的比例
100近 12 个月

分析

前一年款(2024)每年 17.9 条,比这一年款少。

最常见的问题类别是车身与结构(占投诉 24.8%),其次是电气(15.7%)与其他(13.1%)。车身与结构类投诉在这里的比例是全部跟踪车型的 2.7 倍。在车身与结构类投诉里,车主最常提到 “front bumper”、“windshield”、“side”、“bumper cover”与“crack”。有 15 条投诉(9.8%)提到碰撞或起火;车主报告 10 人受伤、0 人死亡。

一半的事故发生在年款起算 9 个月内;最集中的时期是第一年(占 65%)。近 12 个月新增 100 条投诉,前 12 个月是 49 条,投诉速度在升温。

NHTSA 列出该年款 6 项安全召回。 有 46% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型2.17
  • 对比 Toyota 其他车型2.68
  • 对比其他 2025 年款1.91
  • 对比其他中型轿车2.29
  • 第 72 名/共 85 · 2025排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201888.1 每年2.09
  • 201952.6 每年1.25
  • 202041.8 每年0.99
  • 202128.7 每年0.68
  • 202213.1 每年0.31
  • 202317.1 每年0.41
  • 202417.9 每年0.43
  • 202591.5 每年2.17

Toyota Camry 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 车身与结构38 · 24.8% · 2.7×
  • 电气24 · 15.7% · 1.0×
  • 其他20 · 13.1% · 7.24×
  • 内饰与配置12 · 7.8% · 0.87×
  • 轮胎、轮毂与悬挂10 · 6.5% · 2.61×
  • 发动机9 · 5.9% · 0.27×
  • 刹车9 · 5.9% · 0.97×
  • 安全气囊与安全带9 · 5.9% · 1.54×

对比全部车型: 1.00 = 全部车型平均

车身与结构 · 投诉中常见的词

  • front bumper13
  • windshield17
  • side17
  • bumper cover4
  • crack9
  • clips4

电气 · 投诉中常见的词

  • screen6
  • infotainment4
  • software5
  • system10
  • battery6
  • blank3

其他 · 投诉中常见的词

  • seat13
  • lumbar5
  • constantly pops4
  • backrest4
  • distracting7
  • sensation middle3

问题分类: 发动机 · 变速箱/动力系统 · 安全气囊与安全带 · 刹车 · 电气 · 内饰与配置 · 燃油系统 · 车身与结构 · 转向 · 轮胎、轮毂与悬挂 · 驾驶辅助系统

投诉提交的年份

2024: 15 15 2024 2025: 68 68 2025 2026: 70 70 2026
  • 报告碰撞: 14
  • 报告起火: 1
  • 受伤: 10
  • 死亡: 0

事故发生时的车龄

  • 1 年内64.7%
  • 1–2 年35.3%
  • 2–3 年0.0%
  • 3–5 年0.0%
  • 5 年以上0.0%

事故车龄中位数: 9 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2025 · 中型轿车

车型投诉每车龄年投诉数投诉指数
2025 Nissan Altima63.60.09
2025 Chevrolet Malibu116.60.16
2025 Hyundai Sonata2716.10.38
2025 Honda Accord10160.41.44
2025 Toyota Camry15391.52.17

安全召回 (6)

EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH 案号 26V511000 · 2026-08-06

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025-2026 Camry Hybrid vehicles. The instrument cluster display may fail during vehicle startup, deactivating the hazard lights, turn signals, seat belt warning system, and smart key reminder. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 108, "Lamps, Reflective Devices and Associated Equipment," 114, "Theft Protection and Rollaway Prevention," and 208, "Occupant Crash Protection."

风险: An instrument cluster that fails to display critical safety information increases the risk of a crash or injury.

处置: Dealers will update the display software, free of charge. Owner notification letters are expected to be mailed September 21, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB16 and 26TA16.

HYBRID PROPULSION SYSTEM: INVERTER 案号 25V869000 · 2025-12-16

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025-2026 Camry Hybrid and 2026 Corolla Cross Hybrid vehicles. A bolt inside the inverter may not have been tightened properly, causing incomplete contact at the inverter terminal.

风险: Incomplete contact can cause a loss of motive power, increasing the risk of a crash. In addition, a loose bolt can cause an electrical short while the vehicle is powered on, increasing the risk of a fire.

处置: Dealers will replace the inverter assembly, free of charge. Owner letters were mailed July 23, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TB15/25TA15.

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 25V744000 · 2025-10-30

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

风险: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

处置: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 25V595000 · 2025-09-11

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

风险: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

处置: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

SEAT BELTS:REAR/OTHER:WEBBING 案号 25V059000 · 2025-02-06

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

风险: A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.

处置: Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.

EQUIPMENT:OTHER:LABELS 案号 24V548000 · 2024-07-23

摘要: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

风险: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

处置: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2025 款 Toyota Camry 有多少投诉?

NHTSA 收到 2025 款 Toyota Camry 共 153 条投诉,约每车龄年 91.5 条。

2025 款 Toyota Camry 最常见的问题是什么?

最常见的类别是车身与结构,占投诉的 24.8%。

2025 款 Toyota Camry 有召回吗?

NHTSA 列出该年款 6 项安全召回。

2025 款 Toyota Camry 现在还有人在投诉吗?

近 12 个月新增 100 条投诉,前 12 个月是 49 条,投诉速度在升温。

2025 款 Toyota Camry 跟同类车比起来如何?

NHTSA 收到 2025 款 Toyota Camry 的车主投诉共 153 条,折合每车龄年 91.5 条,以同车龄的车来说投诉比一般车多很多(投诉指数 2.17;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2025 款车中,它的每年投诉数由少到多排第 72 名。与 Toyota 其他车型相比,它的投诉率高 168%;与其他中型轿车相比则高 129%。