많음 전년 대비 ±30% 이내NHTSA에 접수된 2020년식 Hyundai Palisade 차주 불만은 540건으로, 차령 1년당 79.5건이며, 불만이 일반 수준보다 많음(불만 지수 1.97, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2020년식 83개 차종 가운데 연간 불만이 적은 순으로 73위입니다. Hyundai의 다른 차종과 비교하면 불만률이 47% 높음, 다른 중형 SUV과 비교하면 51% 높음입니다.
불만 접수일은 2019-08-18부터 2026-10-09까지입니다. 사고 발생부터 접수까지 중앙값: 15일.
분석
다음 연식(2021)은 연간 76.7건으로 이 연식과 비슷합니다. 2020년식은 출시 후 2년 동안 불만 170건을 기록해 같은 연식 평균 차량보다 202% 높음 수준이었습니다.
가장 흔한 문제 영역은 차체·구조(불만의 27.0%)이며, 그다음은 엔진(25.7%), 에어백·안전벨트(10.6%)입니다. 차체·구조 불만은 추적 중인 전체 차종 대비 3.0배 비율로 나타납니다. 20건(3.7%)은 충돌 또는 화재를 동반했으며 부상 16건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 44개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(34%)입니다. 최근 12개월 신규 불만은 121건, 그 이전 12개월은 111건으로 9% 증가했습니다.
NHTSA는 이 연식에 대해 안전 리콜 5건을 등재했습니다(그중 1건은 운행 금지 또는 실외 주차 경고 포함). 이 연식은 NHTSA 조사 1건의 대상이며, 가장 최근 건은 “Inadvertent Seat Belt Unlatch”(예비 평가, 2024-08-07 개시, 2025-12-12 종결)입니다.
안전 리콜 (5)
AIR BAGS:SIDE/WINDOW:CURTAIN 번호 26V034000 · 2026-01-23
요약: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
위험: Improper side curtain air bag deployment increases the risk of injury during a crash.
조치: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY 번호 25V607000 · 2025-09-12
요약: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
위험: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
조치: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
TRAILER HITCHES 번호 22V633000 · 2022-08-18
⚠ 실외 주차／운행 금지 경고
요약: Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
위험: A fire while parked or driving can increase the risk of injury.
조치: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR 번호 22V627000 · 2022-08-15
요약: Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
위험: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
조치: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.
AIR BAGS:SIDE/WINDOW 번호 19V802000 · 2019-11-07
요약: Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
위험: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.
조치: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.
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