InsightArise Cars美国车主投诉指数
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2020 款 Hyundai Palisade 问题、投诉与召回

较多 升温

NHTSA 收到 2020 款 Hyundai Palisade 的车主投诉共 528 条,折合每车龄年 79.1 条,以同车龄的车来说投诉比一般车多(投诉指数 1.88;1.00 为全部跟踪车型的平均)。在我们跟踪的 82 款 2020 款车中,它的每年投诉数由少到多排第 72 名。与 Hyundai 其他车型相比,它的投诉率高 42%;与其他中型 SUV相比则高 49%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2019-08-18 与 2026-08-25 之间。 事故发生到提交投诉的中位延迟:15 天。

528投诉
79.1每车龄年投诉数
1.88投诉指数 对比全部跟踪车型
5召回 · ⚠ 1
3.8%涉及碰撞或起火的比例
131近 12 个月

分析

后一年款(2021)每年 75.6 条,与这一年款差不多。2020 款上路前两年累计 170 条投诉,比同年款车的平均高 199%。

最常见的问题类别是车身与结构(占投诉 27.7%),其次是发动机(25.0%)与安全气囊与安全带(10.6%)。车身与结构类投诉在这里的比例是全部跟踪车型的 3.0 倍。在车身与结构类投诉里,车主最常提到 “windshield”、“crack”、“small”、“pebble”与“rock”。有 20 条投诉(3.8%)提到碰撞或起火;车主报告 16 人受伤、0 人死亡。

一半的事故发生在年款起算 43 个月内;最集中的时期是五年以后(占 33%)。近 12 个月新增 131 条投诉,前 12 个月是 95 条,投诉速度在升温。

NHTSA 列出该年款 5 项安全召回,其中 1 项带有勿驾驶或停户外警告。 有 42% 的投诉落在召回已处理的部件范围。有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Inadvertent Seat Belt Unlatch”(2024-08-07 开启,已于 2025-12-12 结案)。

投诉指数

  • 对比全部跟踪车型1.88
  • 对比 Hyundai 其他车型1.42
  • 对比其他 2020 年款2.09
  • 对比其他中型 SUV1.49
  • 上路前两年的投诉数 · 对比同年款平均 (170)2.99
  • 第 72 名/共 82 · 2020排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 202079.1 每年1.88
  • 202175.6 每年1.8
  • 202264.6 每年1.54
  • 2023107.8 每年2.56
  • 2024142.8 每年3.39
  • 2025143.5 每年3.41

Hyundai Palisade 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 车身与结构146 · 27.7% · 3.02×
  • 发动机132 · 25.0% · 1.13×
  • 安全气囊与安全带56 · 10.6% · 2.78×
  • 轮胎、轮毂与悬挂55 · 10.4% · 4.17×
  • 内饰与配置49 · 9.3% · 1.04×
  • 电气33 · 6.2% · 0.39×
  • 其他17 · 3.2% · 1.77×
  • 变速箱/动力系统13 · 2.5% · 0.21×

对比全部车型: 1.00 = 全部车型平均

车身与结构 · 投诉中常见的词

  • windshield104
  • crack61
  • small46
  • pebble26
  • rock23
  • chip18

发动机 · 投诉中常见的词

  • oil97
  • consumption55
  • engine102
  • consuming20
  • excessive26
  • burning25

安全气囊与安全带 · 投诉中常见的词

  • seat32
  • unlatched11
  • row14
  • buckle12
  • belts13
  • chairs4

问题分类: 安全气囊与安全带 · 刹车 · 车身与结构 · 发动机 · 内饰与配置 · 电气 · 轮胎、轮毂与悬挂 · 变速箱/动力系统 · 驾驶辅助系统 · 转向

投诉提交的年份

2019: 14 14 2019 2020: 102 102 2020 2021: 54 54 2021 2022: 43 43 2022 2023: 56 56 2023 2024: 50 50 2024 2025: 119 119 2025 2026: 90 90 2026
  • 报告碰撞: 13
  • 报告起火: 7
  • 受伤: 16
  • 死亡: 0

事故发生时的车龄

  • 1 年内25.4%
  • 1–2 年9.8%
  • 2–3 年8.1%
  • 3–5 年23.9%
  • 5 年以上32.8%

事故车龄中位数: 43 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2020 · 中型 SUV

车型投诉每车龄年投诉数投诉指数
2020 Nissan Pathfinder527.80.19
2020 Dodge Durango7310.90.26
2020 Honda Passport9313.90.33
2020 Kia Sorento13420.10.48
2020 Hyundai Santa Fe20630.90.73
2020 Chevrolet Traverse22333.40.79
2020 Jeep Grand Cherokee23334.90.83
2020 Ford Edge31246.71.11
2020 Toyota Highlander31847.61.13
2020 Honda Pilot48372.41.72
2020 Hyundai Palisade52879.11.88
2020 Kia Telluride748112.12.66
2020 Subaru Outback896134.23.19
2020 Ford Explorer1,203180.24.28

安全召回 (5)

AIR BAGS:SIDE/WINDOW:CURTAIN 案号 26V034000 · 2026-01-23

摘要: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

风险: Improper side curtain air bag deployment increases the risk of injury during a crash.

处置: Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY 案号 25V607000 · 2025-09-12

摘要: Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

风险: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.

处置: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

TRAILER HITCHES 案号 22V633000 · 2022-08-18

⚠ 停在户外/勿驾驶警告

摘要: Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

风险: A fire while parked or driving can increase the risk of injury.

处置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and wire extension kit, as necessary, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 235.

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR 案号 22V627000 · 2022-08-15

摘要: Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

风险: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

处置: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

AIR BAGS:SIDE/WINDOW 案号 19V802000 · 2019-11-07

摘要: Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.

风险: Damaged side curtain air bags may not inflate properly in the event of a crash, increasing the risk of injury.

处置: Hyundai will notify owners, and dealers will install a protective cover on the mounting bolts, free of charge. The recall began December 20, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 186.

怎么查你的车有没有未完成的召回 ›

缺陷调查

常见问题

2020 款 Hyundai Palisade 有多少投诉?

NHTSA 收到 2020 款 Hyundai Palisade 共 528 条投诉,约每车龄年 79.1 条。

2020 款 Hyundai Palisade 最常见的问题是什么?

最常见的类别是车身与结构,占投诉的 27.7%。

2020 款 Hyundai Palisade 有召回吗?

NHTSA 列出该年款 5 项安全召回。 有 1 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Inadvertent Seat Belt Unlatch”(2024-08-07 开启,已于 2025-12-12 结案)。

2020 款 Hyundai Palisade 现在还有人在投诉吗?

近 12 个月新增 131 条投诉,前 12 个月是 95 条,投诉速度在升温。

2020 款 Hyundai Palisade 跟同类车比起来如何?

NHTSA 收到 2020 款 Hyundai Palisade 的车主投诉共 528 条,折合每车龄年 79.1 条,以同车龄的车来说投诉比一般车多(投诉指数 1.88;1.00 为全部跟踪车型的平均)。在我们跟踪的 82 款 2020 款车中,它的每年投诉数由少到多排第 72 名。与 Hyundai 其他车型相比,它的投诉率高 42%;与其他中型 SUV相比则高 49%。