적음 최근 보고가 너무 적어 판단할 수 없음NHTSA에 접수된 2018년식 Subaru Crosstrek 차주 불만은 195건으로, 차령 1년당 22.2건이며, 불만이 일반 수준보다 적음(불만 지수 0.55, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2018년식 76개 차종 가운데 연간 불만이 적은 순으로 38위입니다. Subaru의 다른 차종과 비교하면 불만률이 39% 낮음, 다른 소형 SUV과 비교하면 거의 같음입니다.
불만 접수일은 2017-09-26부터 2026-10-02까지입니다. 사고 발생부터 접수까지 중앙값: 17일.
분석
다음 연식(2019)은 연간 36.6건으로 이 연식보다 많습니다. 2018년식은 출시 후 2년 동안 불만 54건을 기록해 같은 연식 평균 차량보다 37% 낮음 수준이었습니다.
가장 흔한 문제 영역은 차체·구조(불만의 37.4%)이며, 그다음은 엔진(16.9%), 전기계통(13.8%)입니다. 차체·구조 불만은 추적 중인 전체 차종 대비 4.1배 비율로 나타납니다. 11건(5.6%)은 충돌 또는 화재를 동반했으며 부상 1건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 31개월 이내에 발생했고, 가장 집중된 시기는 3~5년째(27%)입니다. 최근 12개월 신규 불만은 11건입니다.
NHTSA는 이 연식에 대해 안전 리콜 5건을 등재했습니다.
안전 리콜 (5)
SUSPENSION:REAR 번호 21V263000 · 2021-04-15
요약: Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
위험: Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
조치: Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
ELECTRICAL SYSTEM:SOFTWARE 번호 21V264000 · 2021-04-15
요약: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
위험: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
조치: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
ELECTRICAL SYSTEM:SOFTWARE 번호 19V743000 · 2019-10-18
요약: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
위험: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
조치: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) 번호 19V744000 · 2019-10-17
요약: Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
위험: An unexpected loss of power while driving can increase the risk of a crash.
조치: Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.
SERVICE BRAKES 번호 17V701000 · 2017-11-07
요약: Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
위험: If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
조치: Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.
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