分析
翌年式（2019）は年あたり 37.0 件で、この年式より多い。2018 年式は発売後2年間で 54 件の苦情を集め、同年式の平均的な車より39% 低い水準でした。
最も多い問題領域はボディ・構造（苦情の 37.6%）で、次いでエンジン（17.0%）、電装（13.9%）です。ボディ・構造の苦情は、追跡中の全車種と比べて 4.1 倍の割合で発生しています。ボディ・構造の報告でオーナーが最もよく挙げる語は “windshield”、“crack”、“small”、“apparent”、“bottom” です。11 件（5.7%）は衝突または火災を伴い、負傷 1 件、死亡 0 件が報告されています。
報告された事象の半数は年式開始から 31 か月以内に発生し、最も多い時期は3〜5年目（27%）でした。直近12か月の新規苦情は 10 件です。
NHTSA はこの年式について5 件の安全リコールを掲載しています。 苦情の 34% は、リコールが対象とする部位に該当します。
安全リコール (5)
SUSPENSION:REAR 番号 21V263000 · 2021-04-15
概要: Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
リスク: Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
対策: Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
ELECTRICAL SYSTEM:SOFTWARE 番号 21V264000 · 2021-04-15
概要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
リスク: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
対策: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
ELECTRICAL SYSTEM:SOFTWARE 番号 19V743000 · 2019-10-18
概要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
リスク: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
対策: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) 番号 19V744000 · 2019-10-17
概要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
リスク: An unexpected loss of power while driving can increase the risk of a crash.
対策: Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.
SERVICE BRAKES 番号 17V701000 · 2017-11-07
概要: Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
リスク: If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
対策: Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.
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よくある質問
2018 年式 Subaru Crosstrek の苦情は何件？
NHTSA には 2018 年式 Subaru Crosstrek について 194 件の苦情があり、車齢1年あたり約 22.4 件です。
2018 年式 Subaru Crosstrek で最も多い問題は？
最も多いカテゴリはボディ・構造で、苦情の 37.6% を占めます。
2018 年式 Subaru Crosstrek にリコールはある？
NHTSA はこの年式について 5 件の安全リコールを掲載しています。
2018 年式 Subaru Crosstrek は今も苦情が出ていますか？
直近12か月の新規苦情は 10 件です。
2018 年式 Subaru Crosstrek は同種の車と比べてどうですか？
NHTSA には 2018 年式 Subaru Crosstrek についてオーナー苦情が 194 件寄せられており、車齢1年あたり 22.4 件です。同じ車齢の車と比べると苦情は一般的な水準より少ない水準です（苦情指数 0.53、1.00 が追跡中の全車種の平均）。追跡中の 2018 年式 73 車種のうち、年あたり苦情の少なさで 35 位です。Subaru の他車種と比べると苦情率は43% 低い、他のサブコンパクト SUVと比べると9% 低いです。