分析
後一年款（2019）每年 37.0 筆，比這一年款多。2018 年款上路前兩年累積 54 筆申訴，比同年款車的平均低 39%。
最常見的問題類別是車身與結構（佔申訴 37.6%），其次是引擎（17.0%）與電系（13.9%）。車身與結構類申訴在這裡的比例是全部追蹤車款的 4.1 倍。在車身與結構類申訴裡，車主最常提到 “windshield”、“crack”、“small”、“apparent”與“bottom”。有 11 筆申訴（5.7%）提到碰撞或起火；車主通報 1 人受傷、0 人死亡。
一半的事故發生在年款起算 31 個月內；最集中的時期是第三到第五年（佔 27%）。近 12 個月新增 10 筆申訴。
NHTSA 列出這個年款 5 件安全召回。 有 34% 的申訴落在召回已處理的零件範圍。
安全召回 (5)
SUSPENSION:REAR 案號 21V263000 · 2021-04-15
摘要: Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
風險: Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
處置: Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
ELECTRICAL SYSTEM:SOFTWARE 案號 21V264000 · 2021-04-15
摘要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
風險: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
處置: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
ELECTRICAL SYSTEM:SOFTWARE 案號 19V743000 · 2019-10-18
摘要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
風險: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
處置: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) 案號 19V744000 · 2019-10-17
摘要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
風險: An unexpected loss of power while driving can increase the risk of a crash.
處置: Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.
SERVICE BRAKES 案號 17V701000 · 2017-11-07
摘要: Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
風險: If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
處置: Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.
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