分析
后一年款（2019）每年 37.0 条，比这一年款多。2018 款上路前两年累计 54 条投诉，比同年款车的平均低 39%。
最常见的问题类别是车身与结构（占投诉 37.6%），其次是发动机（17.0%）与电气（13.9%）。车身与结构类投诉在这里的比例是全部跟踪车型的 4.1 倍。在车身与结构类投诉里，车主最常提到 “windshield”、“crack”、“small”、“apparent”与“bottom”。有 11 条投诉（5.7%）提到碰撞或起火；车主报告 1 人受伤、0 人死亡。
一半的事故发生在年款起算 31 个月内；最集中的时期是第三到第五年（占 27%）。近 12 个月新增 10 条投诉。
NHTSA 列出该年款 5 项安全召回。 有 34% 的投诉落在召回已处理的部件范围。
安全召回 (5)
SUSPENSION:REAR 案号 21V263000 · 2021-04-15
摘要: Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
风险: Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
处置: Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
ELECTRICAL SYSTEM:SOFTWARE 案号 21V264000 · 2021-04-15
摘要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
风险: A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
处置: Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
ELECTRICAL SYSTEM:SOFTWARE 案号 19V743000 · 2019-10-18
摘要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
风险: If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
处置: Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) 案号 19V744000 · 2019-10-17
摘要: Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
风险: An unexpected loss of power while driving can increase the risk of a crash.
处置: Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.
SERVICE BRAKES 案号 17V701000 · 2017-11-07
摘要: Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.
风险: If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
处置: Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.
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