Tesla Model 3 2020: problemas, quejas y retiros

Más Constante

La NHTSA ha recibido 447 quejas de propietarios sobre el Tesla Model 3 2020, es decir 67,0 por año en circulación: más quejas de lo habitual para un vehículo de su edad (índice de quejas 1,59; 1,00 es el promedio de todos los vehículos seguidos). Entre los 82 vehículos del año-modelo 2020 que seguimos, ocupa el puesto 67 por menos quejas al año. Frente a otros modelos Tesla, su tasa es casi igual; frente a otros Vehículos eléctricos, es un 19 % mayor.

Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos

Quejas presentadas entre el 2019-12-18 y el 2026-08-17. Mediana entre el incidente y la presentación: 5 días.

447Quejas

67.0Quejas por año en circulación

1.59Índice de quejas vs. todos los vehículos

21Retiros

11.9%Porcentaje con choque o incendio

50Últimos 12 meses

Análisis

El año-modelo anterior (2019) registró 79,2 quejas al año, más que este. El año-modelo siguiente (2021) registró 115,8 al año, más que este. En sus dos primeros años en circulación, el modelo 2020 acumuló 71 quejas, un 25 % mayor que el vehículo promedio del mismo año-modelo.

El área de problemas más común es Asistencia al conductor (30,2 % de las quejas), seguido de Frenos (9,8 %) y Sistema eléctrico (9,6 %). Las quejas de Asistencia al conductor son aquí 5,3 veces más frecuentes que en el conjunto de vehículos seguidos. En las quejas de Asistencia al conductor, los dueños mencionan sobre todo “phantom”, “autopilot”, “cruise”, “braking” y “control”. 53 quejas (11,9 %) describen un choque o incendio; los dueños mencionan 31 lesiones y 2 muertes.

La mitad de los incidentes ocurrió dentro de los 39 meses siguientes al inicio del año-modelo; el periodo más intenso fue del tercer al quinto año (39 % de los incidentes). En los últimos 12 meses se presentaron 50 quejas nuevas, frente a 49 en los 12 meses anteriores: un ritmo constante.

La NHTSA registra 21 retiros de seguridad para este año-modelo. El 85 % de las quejas corresponde a componentes cubiertos por un retiro. 14 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «Lower Lateral Link detachment» (abierta el 2026-07-29, aún abierta).

Índice de quejas

vs. todos los vehículos1.59
vs. otros modelos Tesla1.01
vs. otros modelos 20201.77
vs. otros Vehículos eléctricos1.19
Quejas en los primeros 2 años · vs. promedio del mismo año-modelo (71)1.25
N.º 67 de 82 · 2020Clasificaciones ›

1,00 equivale al grupo de comparación. 2,00 significa el doble de quejas por año.

Otros años-modelo

2018116.2 por año2.76
201979.2 por año1.88
202067.0 por año1.59
2021115.8 por año2.75
2022163.3 por año3.88
2023113.5 por año2.7
202480.4 por año1.91
202567.6 por año1.61

Tesla Model 3: problemas, quejas y retiros por año-modelo ›

De qué se quejan los dueños

Asistencia al conductor135 · 30.2% · 5.27×
Frenos44 · 9.8% · 1.62×
Sistema eléctrico43 · 9.6% · 0.61×
Dirección40 · 8.9% · 1.37×
Airbags y cinturones38 · 8.5% · 2.23×
Carrocería y estructura38 · 8.5% · 0.93×
Interior y equipamiento38 · 8.5% · 0.95×
Ruedas, neumáticos y suspensión32 · 7.2% · 2.89×

vs. todos los vehículos: 1.00 = Promedio de todos los vehículos

Asistencia al conductor · Términos frecuentes en las quejas

phantom48
autopilot39
cruise53
braking56
control58
fsd19

Frenos · Términos frecuentes en las quejas

phantom18
braking27
cruise24
control25
autopilot10
braked7

Sistema eléctrico · Términos frecuentes en las quejas

visibility prevention5
system visibility5
electrical system8
notification electrical5
injuries6
autopilot5

Áreas de problemas: Asistencia al conductor · Sistema eléctrico · Frenos · Airbags y cinturones · Interior y equipamiento · Dirección · Ruedas, neumáticos y suspensión · Carrocería y estructura · Transmisión · Iluminación · Motor

Año en que se presentaron

Choques reportados: 53
Incendios reportados: 2
Lesiones: 31
Muertes: 2

Antigüedad del vehículo en el incidente

<1 año10.1%
1–2 años10.7%
2–3 años23.5%
3–5 años39.1%
5+ años16.6%

Antigüedad mediana en el incidente: 39 meses

Lo que reportan los dueños

I was operating my Tesla with Full Self-Driving (FSD) engaged when the incident occurred. I was turning right onto [XXX] from [XXX] and was positioned in the left right-turn lane approaching a railroad crossing.

Sistema eléctrico · 2026-08-06 · ODI 11755168 · Choque
I was making a right turn from the parking lot onto the street, a maneuver I have made hundreds of times previously without any issue. My foot was on the accelerator pedal as normal for this turn.

Otros · 2026-07-29 · ODI 11753407 · Choque
The contact owns a 2020 Tesla Model 3. The contact stated that while driving at an undisclosed speed, the safety features independently deactivated. The contact purchased and replaced the battery.

Sistema eléctrico · 2026-08-17 · ODI 11757430
The front passenger door intermittently becomes “unclosed.” When this occurs, the vehicle displays “door open” and the passenger door window rolls down and up repeatedly. The window cycling continues until the door is slammed firmly shut.

Carrocería y estructura · 2026-08-16 · ODI 11757329
I was told my car is unsafe to drive after taking it to the mechanic for a routine tire balance and rotation. I currently need both rear control arms replaced. I had them replaced in the past.

Ruedas, neumáticos y suspensión · 2026-08-11 · ODI 11756378

Extractos de quejas presentadas ante la NHTSA (en inglés), recortados. El número ODI es el identificador del registro en la NHTSA.

Rivales del segmento · 2020 · Vehículos eléctricos

Modelos	Quejas	Quejas por año en circulación	Índice de quejas
2020 Tesla Model S	80	12.0	0.29
2020 Tesla Model X	125	18.7	0.44
2020 Chevrolet Bolt EV	172	25.8	0.61
2020 Tesla Model Y	275	41.2	0.98
2020 Tesla Model 3	447	67.0	1.59

Retiros de seguridad (21)

EXTERIOR LIGHTING:HEADLIGHTS Número 26V507000 · 2026-08-05

Resumen: Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Riesgo: Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

Solución: The remedy is currently under development. Owner notification letters are expected to be mailed October 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Número 24V935000 · 2024-12-17 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Riesgo: Driving with improperly inflated tires increases the risk of a crash.

Solución: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES Número 24V376000 · 2024-05-28 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Riesgo: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Solución: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT Número 24V153000 · 2024-02-27 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Riesgo: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Solución: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Número 24V051000 · 2024-01-30 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Riesgo: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Solución: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE Número 23V838000 · 2023-12-12 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Riesgo: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Solución: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

STEERING:AUTOMATED/ADAPTIVE STEERING Número 23V085000 · 2023-02-15 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Riesgo: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Solución: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.

SEAT BELTS:REAR/OTHER:ANCHORAGE Número 22V798000 · 2022-10-21

Resumen: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.

Riesgo: An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.

Solución: Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Número 22V702000 · 2022-09-19 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Riesgo: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

Solución: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Número 22V263000 · 2022-04-18 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Riesgo: The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.

Solución: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.

ELECTRICAL SYSTEM:SOFTWARE Número 22V235000 · 2022-04-12 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Riesgo: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Solución: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

BACK OVER PREVENTION:DISPLAY FUNCTION Número 22V169000 · 2022-03-18 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Riesgo: A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

Solución: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.

ELECTRICAL SYSTEM:SOFTWARE Número 22V063000 · 2022-02-04 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Riesgo: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Solución: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

ELECTRICAL SYSTEM:SOFTWARE Número 22V045000 · 2022-02-01 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Riesgo: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

Solución: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE Número 22V037000 · 2022-01-27 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Riesgo: Failing to stop at a stop sign can increase the risk of a crash.

Solución: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK Número 21V00D000 · 2021-12-21

Resumen: Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

Riesgo: A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.

Solución: Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA Número 21V846000 · 2021-10-29 · Corrección remota

Resumen: Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Riesgo: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Solución: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

AIR BAGS:SIDE/WINDOW:CURTAIN Número 21V834000 · 2021-10-25

Resumen: Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Riesgo: A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.

Solución: Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.

SUSPENSION:CRITICAL FASTENERS Número 21V835000 · 2021-10-25

Resumen: Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Riesgo: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

Solución: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

SEAT BELTS Número 21V389000 · 2021-05-25

Resumen: Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

Riesgo: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

Solución: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Número 21V387000 · 2021-05-25

Resumen: Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Riesgo: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

Solución: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.

Cómo saber si tu auto tiene un retiro pendiente ›

Investigaciones

Lower Lateral Link detachment Abierta

PE26006 · SUSPENSION:FRONT:CONTROL ARM:LOWER ARM · Abierta el 2026-07-29 · Años-modelo: 2018, 2019, 2020, 2023

The Office of Defects Investigation (ODI) has received 156 complaints alleging a suspension failure in model year (MY) 2018-2020 Model 3 and MY 2021-2023 Model Y vehicles. The suspension failure involves the detachment of the front lower lateral link, which potentially causes a loss of vehicle directional control. In most cases, there was no advance warning or indication that the suspension failur…
FSD Collisions in Reduced Roadway Visibility Conditions Abierta

EA26002 · ELECTRICAL SYSTEM:ADAS · Abierta el 2026-03-18 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient t…
Traffic safety violations while Full Self Driving ("FSD") is engaged Abierta

PE25012 · ELECTRICAL SYSTEM:ADAS · Abierta el 2025-10-07 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automat…
Compliance with Standing General Order 2021-01 Reporting Requirements Abierta

AQ25002 · ELECTRICAL SYSTEM:ADAS · Abierta el 2025-08-20 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025

The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a…
Actually Smart Summon sessions resulting in low-speed impacts. Cerrada

PE24033 · ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING · Abierta el 2025-01-06 · Cerrada 2026-04-03 · Años-modelo: 2018, 2019, 2020, 2021, 2023, 2024, 2025

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private prope…
FSD Collisions in Reduced Roadway Visibility Conditions Cerrada

PE24031 · ELECTRICAL SYSTEM:ADAS · Abierta el 2024-10-17 · Cerrada 2026-03-18 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024

On October 17, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility co…
Recall 23V838 Remedy Effectiveness Abierta

RQ24009 · ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE · Abierta el 2024-04-25 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023, 2024

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simulta…
Sudden Unintended Acceleration Abierta

DP23002 · VEHICLE SPEED CONTROL · Abierta el 2023-06-29 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023

The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petiti…
Defect Petition Interlock Request Cerrada

DP23001 · UNKNOWN OR OTHER · Abierta el 2023-04-07 · Cerrada 2026-03-18 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023

On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a ârecall of all Tesla carsâ produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner. According to Petitioner, the differences in the operator contro…
Pedestrian alert sounds Cerrada

DP22005 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Abierta el 2023-01-27 · Cerrada 2023-08-07 · Número 22V063000 · Años-modelo: 2018, 2019, 2020, 2021, 2022

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
Autopilot System Driver Controls Cerrada

EA22002 · ELECTRICAL SYSTEM · Abierta el 2022-06-08 · Cerrada 2024-04-25 · Número 23V838 · Años-modelo: 2018, 2019, 2020, 2021, 2022, 2023

The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Teslaâs Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driverâs supervision. To suppor…
Unexpected Brake Activation Cerrada

PE22002 · FORWARD COLLISION AVOIDANCE: WARNINGS · Abierta el 2022-02-16 · Cerrada 2026-06-29 · Años-modelo: 2018, 2020, 2021, 2022, 2023, 2024

On February 16, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22002) to investigate reports of unexpected deceleration while driving with the adaptive cruise control system engaged in Model Year (MY) 2021 â 2022 Model 3 and Model Y vehicles manufactured by Tesla. The subject systems include Autopilot (all versions), Full Self-Driving (FSD) and Traffic Aware C…
Tesla Passenger Play Cerrada

PE21023 · EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:RECEPTACLE · Abierta el 2021-12-21 · Cerrada 2023-05-26 · Años-modelo: 2018, 2019, 2020, 2021, 2022

The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE21-023) on December 21, 2021, to evaluate the driver distraction potential and use frequency / circumstances of in-vehicle game-play functionality referred to as ?Passenger Play? in certain model year (MY) 2017-2022 Tesla Model 3, S, X, and Y vehicles. Distracted driving can result in an increased risk of a crash. PE21-023 …
Autopilot & First Responder Scenes Cerrada

PE21020 · ELECTRICAL SYSTEM:ADAS · Abierta el 2021-08-13 · Cerrada 2022-06-08 · Años-modelo: 2018, 2019, 2020, 2021, 2022

On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support and assist the driver in performing the driving task) available in Tesla vehicles. The investigation opening was motivated by an accumulatio…

Preguntas frecuentes

¿Cuántas quejas tiene el Tesla Model 3 2020?

Se presentaron 447 quejas ante la NHTSA por el Tesla Model 3 2020, unas 67,0 por año en circulación.

¿Cuál es el problema más común del Tesla Model 3 2020?

La categoría más común es Asistencia al conductor, con el 30,2 % de las quejas.

¿Tiene retiros el Tesla Model 3 2020?

La NHTSA registra 21 retiro(s) de seguridad para este año-modelo. 14 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «Lower Lateral Link detachment» (abierta el 2026-07-29, aún abierta).

¿El Tesla Model 3 2020 sigue generando quejas?

En los últimos 12 meses se presentaron 50 quejas nuevas, frente a 49 en los 12 meses anteriores: un ritmo constante.