分析
前年式（2021）は年あたり 94.3 件で、この年式より多い。翌年式（2023）は年あたり 51.5 件で、この年式より少ない。2022 年式は発売後2年間で 77 件の苦情を集め、同年式の平均的な車よりほぼ同じ水準でした。
最も多い問題領域はボディ・構造（苦情の 20.9%）で、次いでトランスミッション／駆動系（19.4%）、ブレーキ（13.4%）です。ボディ・構造の苦情は、追跡中の全車種と比べて 2.3 倍の割合で発生しています。19 件（7.1%）は衝突または火災を伴い、負傷 13 件、死亡 1 件が報告されています。
報告された事象の半数は年式開始から 34 か月以内に発生し、最も多い時期は3〜5年目（49%）でした。直近12か月の新規苦情は 112 件で、その前の12か月は 36 件。211% の増加です。
NHTSA はこの年式について6 件の安全リコールを掲載しています。この年式は 1 件の NHTSA 調査の対象で、最新は「Pedestrian alert sounds」（欠陥申立て、2023-01-27 開始、2023-08-07 に終了）です。
安全リコール (6)
SEATS:MID/REAR ASSEMBLY:RECLINER 番号 26V128000 · 2026-03-05
概要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
リスク: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
対策: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
TIRES 番号 24V452000 · 2024-06-18
概要: Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
リスク: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
対策: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
TIRES 番号 24V419000 · 2024-06-06
概要: Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
リスク: Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.
対策: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.
STRUCTURE:BODY:BUMPERS 番号 23V720000 · 2023-10-26
概要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
リスク: A detached front bumper cover can become a road hazard, increasing the risk of a crash.
対策: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
EQUIPMENT:OTHER:LABELS 番号 22V310000 · 2022-05-06
概要: Gulf States Toyota, Inc. (GST) is recalling certain 2022 4Runner, Tacoma, Highlander, and Highlander Hybrid vehicles. The load carrying capacity modification labels may not be permanent and can fade, becoming illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
リスク: An illegible label may allow the vehicle to be overloaded, increasing the risk of a crash.
対策: GST will notify owners by mail, including a replacement load carrying capacity modification label for their vehicle and detailed replacement instructions, free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 22R1.
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE 番号 22V239000 · 2022-04-13
概要: Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
リスク: Driving with a deactivated stability control system increases the risk of a crash.
対策: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
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