Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2020-06-13 y el 2026-08-11. Mediana entre el incidente y la presentación: 5 días.
Análisis
El año-modelo anterior (2019) registró 35,7 quejas al año, más que este. El año-modelo siguiente (2021) registró 24,5 al año, más que este. En sus dos primeros años en circulación, el modelo 2020 acumuló 17 quejas, un 70 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Asistencia al conductor (24,7 % de las quejas), seguido de Sistema eléctrico (23,7 %) y Motor (17,2 %). Las quejas de Asistencia al conductor son aquí 4,3 veces más frecuentes que en el conjunto de vehículos seguidos. En las quejas de Asistencia al conductor, los dueños mencionan sobre todo “lane”, “system”, “collision”, “braking” y “avoidance”. 1 quejas (1,1 %) describen un choque o incendio; los dueños mencionan 0 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 51 meses siguientes al inicio del año-modelo; el periodo más intenso fue después de cinco años (39 % de los incidentes). En los últimos 12 meses se presentaron 25 quejas nuevas, frente a 21 en los 12 meses anteriores: un ritmo constante.
La NHTSA registra 10 retiros de seguridad para este año-modelo. El 46 % de las quejas corresponde a componentes cubiertos por un retiro. 3 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «No Restart After Auto Start/Stop Engages» (abierta el 2025-03-26, aún abierta).
Retiros de seguridad (10)
STRUCTURE:FRAME AND MEMBERS Número 26V365000 · 2026-06-04
Resumen: American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Riesgo: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Solución: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Número 26V332000 · 2026-05-21
Resumen: Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Riesgo: Air bags that deploy unintentionally during a crash increase the risk of injury.
Solución: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Número 24V064000 · 2024-02-01
Resumen: Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Riesgo: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Solución: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Número 23V858000 · 2023-12-18
Resumen: Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Riesgo: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Solución: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
BACK OVER PREVENTION:DISPLAY FUNCTION Número 23V431000 · 2023-06-15
Resumen: Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Riesgo: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Solución: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR Número 23V174000 · 2023-03-16
Resumen: Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Riesgo: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Solución: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
TIRES Número 21V165000 · 2021-03-11
Resumen: Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Riesgo: Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Solución: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
ELECTRICAL SYSTEM:SOFTWARE Número 20V440000 · 2020-07-28
Resumen: Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Riesgo: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Solución: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 20V439000 · 2020-07-28
Resumen: Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Riesgo: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Solución: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
EQUIPMENT:OTHER:LABELS Número 20V067000 · 2020-02-06
Resumen: Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.
Riesgo: If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
Solución: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
Cómo saber si tu auto tiene un retiro pendiente ›
Preguntas frecuentes
¿Cuántas quejas tiene el Honda Passport 2020?
Se presentaron 93 quejas ante la NHTSA por el Honda Passport 2020, unas 13,9 por año en circulación.
¿Cuál es el problema más común del Honda Passport 2020?
La categoría más común es Asistencia al conductor, con el 24,7 % de las quejas.
¿Tiene retiros el Honda Passport 2020?
La NHTSA registra 10 retiro(s) de seguridad para este año-modelo. 3 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «No Restart After Auto Start/Stop Engages» (abierta el 2025-03-26, aún abierta).
¿El Honda Passport 2020 sigue generando quejas?
En los últimos 12 meses se presentaron 25 quejas nuevas, frente a 21 en los 12 meses anteriores: un ritmo constante.
¿Cómo se compara el Honda Passport 2020 con vehículos similares?
La NHTSA ha recibido 93 quejas de propietarios sobre el Honda Passport 2020, es decir 13,9 por año en circulación: muchas menos quejas de lo habitual para un vehículo de su edad (índice de quejas 0,33; 1,00 es el promedio de todos los vehículos seguidos). Entre los 82 vehículos del año-modelo 2020 que seguimos, ocupa el puesto 29 por menos quejas al año. Frente a otros modelos Honda, su tasa es un 81 % menor; frente a otros SUV medianos, es un 74 % menor.