Muchas más En descensoLa NHTSA ha recibido 899 quejas de propietarios sobre el Subaru Outback 2020, es decir 132,4 por año en circulación: muchas más quejas de lo habitual (índice de quejas 3,28; 1,00 es el promedio de todos los vehículos seguidos). Entre los 83 vehículos del año-modelo 2020 que seguimos, ocupa el puesto 81 de 83 por quejas al año (1 = menos quejas). Frente a otros modelos Subaru, su tasa es un 264 % mayor; frente a otros SUV medianos, es un 152 % mayor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2019-10-30 y el 2026-09-28. Mediana entre el incidente y la presentación: 3 días.
899Quejas
132.4Quejas por año en circulación
3.28Índice de quejas vs. todos los vehículos
6Retiros
2.9%Porcentaje con choque o incendio
20Últimos 12 meses
Análisis
El año-modelo anterior (2019) registró 133,0 quejas al año, casi lo mismo. El año-modelo siguiente (2021) registró 51,3 al año, menos que este. En sus dos primeros años en circulación, el modelo 2020 acumuló 544 quejas, un 866 % mayor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Carrocería y estructura (41,9 % de las quejas), seguido de Sistema eléctrico (27,0 %) y Desconocido u otro (11,2 %). Las quejas de Carrocería y estructura son aquí 4,6 veces más frecuentes que en el conjunto de vehículos seguidos. 26 quejas (2,9 %) describen un choque o incendio; los dueños mencionan 4 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 17 meses siguientes al inicio del año-modelo; el periodo más intenso fue el primer año (34 % de los incidentes). En los últimos 12 meses se presentaron 20 quejas nuevas, frente a 35 en los 12 meses anteriores: una disminución del 43 %.
La NHTSA registra 6 retiros de seguridad para este año-modelo.
Retiros de seguridad (6)
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Número 24V227000 · 2024-03-22
Resumen: Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Riesgo: An air bag that does not deploy during a crash can increase the risk of injury.
Solución: Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) Número 22V485000 · 2022-07-08
Resumen: Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Riesgo: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Solución: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) Número 21V955000 · 2021-12-09
Resumen: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Riesgo: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
Solución: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Número 21V587000 · 2021-07-29
Resumen: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Riesgo: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Solución: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
BACK OVER PREVENTION:DISPLAY FUNCTION Número 20V766000 · 2020-12-10
Resumen: Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Riesgo: The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
Solución: Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES Número 19V664000 · 2019-09-18
Resumen: Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Riesgo: A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
Solución: Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
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