Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2020-01-20 y el 2026-09-02. Mediana entre el incidente y la presentación: 13 días.
Análisis
El año-modelo anterior (2019) registró 52,5 quejas al año, más que este. El año-modelo siguiente (2021) registró 15,5 al año, menos que este. En sus dos primeros años en circulación, el modelo 2020 acumuló 25 quejas, un 56 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Motor (41,3 % de las quejas), seguido de Transmisión (14,3 %) y Interior y equipamiento (13,0 %). Las quejas de Motor son aquí 1,9 veces más frecuentes que en el conjunto de vehículos seguidos. En las quejas de Motor, los dueños mencionan sobre todo “exhaust”, “pipe”, “bracket”, “special coverage” y “catalytic”. 11 quejas (4,9 %) describen un choque o incendio; los dueños mencionan 7 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 56 meses siguientes al inicio del año-modelo; el periodo más intenso fue del tercer al quinto año (40 % de los incidentes). En los últimos 12 meses se presentaron 58 quejas nuevas, frente a 64 en los 12 meses anteriores: un ritmo constante.
La NHTSA registra 8 retiros de seguridad para este año-modelo. El 31 % de las quejas corresponde a componentes cubiertos por un retiro.
Retiros de seguridad (8)
AIR BAGS:SIDE/WINDOW:CURTAIN Número 22V210000 · 2022-03-31
Resumen: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
Riesgo: Roof rail air bags that do not deploy as intended increase the risk of injury in a crash.
Solución: Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212352140.
POWER TRAIN:AUTOMATIC TRANSMISSION Número 21V817000 · 2021-10-18
Resumen: Braun Corporation (Braun) is recalling certain 2020-2021 Chevrolet Traverse wheelchair accessible vehicles with Power In-floor Ramp conversion. The screw and clip that hold the inner wheel-well plastic shroud in place may chafe against the transmission case, possibly resulting in a transmission fluid leak.
Riesgo: A transmission fluid leak can cause a loss of drive power, increasing the risk of a crash. In addition, a leak in the presence of an ignition source increases the risk of a fire.
Solución: Dealers will replace the screw and clip, and inspect for signs of contact with the transmission, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Braun customer service at 1-800-488-0359.
TIRES Número 21V115000 · 2021-02-25
Resumen: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Riesgo: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Solución: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
TIRES Número 20V684000 · 2020-11-05
Resumen: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Riesgo: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Solución: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
POWER TRAIN:AUTOMATIC TRANSMISSION Número 20V668000 · 2020-10-29
Resumen: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Riesgo: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Solución: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Número 20V639000 · 2020-10-15
Resumen: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Riesgo: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Solución: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR Número 20V446000 · 2020-07-30
Resumen: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Riesgo: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Solución: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
STRUCTURE:FRAME AND MEMBERS Número 19V643000 · 2019-09-06
Resumen: General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the
engine compartment may be cracked.
Riesgo: A crack in the frame rail may reduce crash performance, increasing the risk of an injury.
Solución: GM will notify owners, and dealers will inspect and, as necessary, replace the vehicle, free of charge. The recall began October 4, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is N192268310.
Cómo saber si tu auto tiene un retiro pendiente ›
Preguntas frecuentes
¿Cuántas quejas tiene el Chevrolet Traverse 2020?
Se presentaron 223 quejas ante la NHTSA por el Chevrolet Traverse 2020, unas 33,4 por año en circulación.
¿Cuál es el problema más común del Chevrolet Traverse 2020?
La categoría más común es Motor, con el 41,3 % de las quejas.
¿Tiene retiros el Chevrolet Traverse 2020?
La NHTSA registra 8 retiro(s) de seguridad para este año-modelo.
¿El Chevrolet Traverse 2020 sigue generando quejas?
En los últimos 12 meses se presentaron 58 quejas nuevas, frente a 64 en los 12 meses anteriores: un ritmo constante.
¿Cómo se compara el Chevrolet Traverse 2020 con vehículos similares?
La NHTSA ha recibido 223 quejas de propietarios sobre el Chevrolet Traverse 2020, es decir 33,4 por año en circulación: menos quejas de lo habitual para un vehículo de su edad (índice de quejas 0,79; 1,00 es el promedio de todos los vehículos seguidos). Entre los 82 vehículos del año-modelo 2020 que seguimos, ocupa el puesto 52 por menos quejas al año. Frente a otros modelos Chevrolet, su tasa es un 27 % menor; frente a otros SUV medianos, es un 37 % menor.