Bien moinsTrop peu de plaintes récentes pour juger
La NHTSA a reçu 18 plaintes de propriétaires concernant la Lexus NX 2025, soit 10,1 par année de circulation — bien moins de plaintes que la normale (indice de plaintes 0,25, 1,00 étant la moyenne de tous les véhicules suivis). Parmi les 86 véhicules du millésime 2025 que nous suivons, elle se classe 21e sur 86 selon les plaintes par an (1re = le moins de plaintes). Par rapport aux autres modèles Lexus, son taux est supérieur de 36 % ; par rapport aux autres SUV de luxe, il est inférieur de 29 %.
Les chiffres sont normalisés par le temps passé sur la route, pas par les ventes : un modèle populaire génère plus de signalements qu'un modèle rare, et les plaintes ne sont pas vérifiées une par une. Notre méthode
Données limitées : moins de 30 plaintes, les parts et les indices sont instables.
Plaintes déposées entre le 2024-10-04 et le 2026-09-22. Délai médian entre l'incident et le dépôt : 14 jours.
18Plaintes
10.1Plaintes par année de circulation
0.25Indice de plaintes vs tous les véhicules suivis
5Rappels
16.7%Part impliquant un accident ou un incendie
912 derniers mois
Analyse
Le millésime précédent (2024) a généré 17,2 plaintes par an, davantage que celui-ci. Le millésime suivant (2026) a généré 6,0 par an, moins que celui-ci.
Le domaine de problèmes le plus fréquent est Carrosserie & structure (38,9 % des plaintes), suivi de Roues, pneus & suspension (22,2 %) et Électrique (11,1 %). Les plaintes concernant Carrosserie & structure y sont 4,3 fois plus fréquentes que sur l'ensemble des véhicules suivis. 3 plaintes (16,7 %) décrivent un accident ou un incendie ; les propriétaires signalent 1 blessé et 0 décès.
La moitié des incidents signalés sont survenus dans les 9 mois suivant le début du millésime ; la période la plus chargée est la première année (61 % des incidents). 9 plaintes ont été déposées au cours des 12 derniers mois.
La NHTSA recense 5 rappels de sécurité pour ce millésime.
vs tous les véhicules: 1.00 = Moyenne tous véhicules
Année de dépôt des plaintes
Accidents signalés: 3
Incendies signalés: 0
Blessés: 1
Décès: 0
Âge du véhicule lors de l'incident
<1 an61.1%
1–2 ans38.9%
2–3 anspas encore atteint
3–5 anspas encore atteint
5 ans et +pas encore atteint
Âge médian lors de l'incident: 9 mois
Ce que rapportent les propriétaires
My wife was backing out of a parking space and her car did not give a warning nor did it stop as she hit another parked car.
Aides à la conduite · 2026-02-17 · ODI 11718656 · Accident
The contact owns a 2025 Lexus NX 250. The contact stated that while parking in a disabled spot, going forward, the vehicle struck a handicap post during an unintended acceleration, which then crashed into the parked vehicle in front before the contact was…
Autre · 2026-01-06 · ODI 11709250 · Accident
While sitting stopped near a highway entrance, the panoramic sunroof of the vehicle spontaneously exploded with a loud popping sound. Glass pieces rained down the outside of the car (the interior cover was closed).
Carrosserie & structure · 2026-09-22 · ODI 11766059
The Lexus NX 350 has developed a very strong odor coming from the ventilation system. The smell is consistent with standing water, stale moisture, and/or mold.
Carrosserie & structure · 2026-08-19 · ODI 11758089
Our 19-month old Lexus NX450h with under 7,000 miles on it was not driven for a week. When we went to start the vehicle this morning, the car would not unlock via the keyfob, credit card key or app. The car required AAA to open the doors and jump start it.
Électrique · 2026-08-15 · ODI 11757206
Extraits de plaintes déposées auprès de la NHTSA (en anglais), raccourcis. Le numéro ODI est l'identifiant NHTSA du dossier.
BACK OVER PREVENTION:SOFTWARE Numéro 26V162000 · 2026-03-18
Résumé: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risque: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remède: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
BACK OVER PREVENTION:DISPLAY FUNCTION Numéro 25V744000 · 2025-10-30
Résumé: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risque: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remède: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Résumé: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risque: A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.
Remède: Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Numéro 24V911000 · 2024-12-05
Résumé: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.
Risque: A damaged brake line can cause a brake fluid leak, reducing brake performance and increasing the distance required to stop the vehicle. Wheel detachment can result in a loss of vehicle control. Either condition increases the risk of a crash.
Remède: Dealers will inspect and tighten the front brake caliper mounting bracket and hub bearing bolts, as necessary, free of charge. In addition, any damaged components will be replaced, free of charge. Owner notification letters were mailed January 23, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA14 and 24LA08.
Résumé: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Risque: A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Remède: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
