NHTSA에 접수된 2018년식 Mazda CX-5 차주 불만은 120건으로, 차령 1년당 13.7건이며, 불만이 일반 수준보다 훨씬 적음(불만 지수 0.34, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2018년식 76개 차종 가운데 연간 불만이 적은 순으로 23위입니다. Mazda의 다른 차종과 비교하면 불만률이 20% 높음, 다른 준중형 SUV과 비교하면 77% 낮음입니다.
수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법
불만 접수일은 2023-04-25부터 2026-10-08까지입니다. 사고 발생부터 접수까지 중앙값: 12일.
120불만
13.7차령 1년당 불만 수
0.34불만 지수 추적 중인 전체 차종 대비
3리콜
0.8%충돌·화재 포함 비율
48최근 12개월
분석
다음 연식(2019)은 연간 34.7건으로 이 연식보다 많습니다.
가장 흔한 문제 영역은 엔진(불만의 83.3%)이며, 그다음은 변속기／파워트레인(9.2%), 미상·기타(3.3%)입니다. 엔진 불만은 추적 중인 전체 차종 대비 3.7배 비율로 나타납니다. 1건(0.8%)은 충돌 또는 화재를 동반했으며 부상 1건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 86개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(98%)입니다. 최근 12개월 신규 불만은 48건, 그 이전 12개월은 35건으로 37% 증가했습니다.
Unintended acceleration incident. I entered the parking lot of a business where the Salvation Army is located to drop off a donation. The parking spaces were on the left side.
브레이크 · 2026-05-12 · ODI 11737223 · 충돌
Defect front doors the opening handle has a( trim metal plastic) section separates and the metal part is very sharp and my wife got hurt with the metal portion like I said it's very sharp. I need to cover the handle to prevent that.
미상·기타 · 2026-04-26 · ODI 11733874
Cracked cylinder head- factory defect, causing oil to leak onto exhaust manifold. Smoke fills engine bay and cab through air vents, very high concern of engine bay fire. 2018 Mazda cx5 non turbo 2.5 sky active engine.
엔진 · 2026-10-08 · ODI 11769986
There has been numerous report of the Mazda CX 5 having failure rear differential. I just purchased a 2018 Mazda CX five for my daughter in September 2026 I now am experiencing this issue on the rear diff.
변속기／파워트레인 · 2026-09-25 · ODI 11766937
2018 Mazda CX-5 2.5L NA Engine Cracked cylinder head and blown head gasket with leaking oil onto exhaust manifold resulting in white smoke & burning oil smell. No engine light. Issue confirmed by dealer and independent shop.
엔진 · 2026-09-24 · ODI 11766802
NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 번호 21V875000 · 2021-11-12
요약: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
위험: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
조치: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
요약: Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
위험: An unexpected stall increases the risk of a crash.
조치: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
요약: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
위험: If the air bags do not deploy properly in a crash, it can increase the risk of injury.
조치: Mazda will notify owners, and dealers will replace the curtain air bags, free of charge. The recall began July 31, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 2718F.
