La NHTSA a reçu 508 plaintes de propriétaires concernant la Toyota RAV4 2021, soit 87,8 par année de circulation — bien plus de plaintes que la normale (indice de plaintes 2,18, 1,00 étant la moyenne de tous les véhicules suivis). Parmi les 85 véhicules du millésime 2021 que nous suivons, elle se classe 77e sur 85 selon les plaintes par an (1re = le moins de plaintes). Par rapport aux autres modèles Toyota, son taux est supérieur de 156 % ; par rapport aux autres SUV compacts, il est supérieur de 46 %.
Les chiffres sont normalisés par le temps passé sur la route, pas par les ventes : un modèle populaire génère plus de signalements qu'un modèle rare, et les plaintes ne sont pas vérifiées une par une. Notre méthode
Plaintes déposées entre le 2020-09-08 et le 2026-09-25. Délai médian entre l'incident et le dépôt : 6 jours.
508Plaintes
87.8Plaintes par année de circulation
2.18Indice de plaintes vs tous les véhicules suivis
5Rappels
13.2%Part impliquant un accident ou un incendie
8212 derniers mois
Analyse
Le millésime précédent (2020) a généré 95,4 plaintes par an, davantage que celui-ci. Le millésime suivant (2022) a généré 36,8 par an, moins que celui-ci. Durant ses deux premières années de circulation, le millésime 2021 a cumulé 133 plaintes, un niveau supérieur de 117 % à celui du véhicule moyen du même millésime.
Le domaine de problèmes le plus fréquent est Airbags & ceintures (27,2 % des plaintes), suivi de Inconnu ou autre (13,4 %) et Électrique (12,8 %). Les plaintes concernant Airbags & ceintures y sont 7,2 fois plus fréquentes que sur l'ensemble des véhicules suivis. 67 plaintes (13,2 %) décrivent un accident ou un incendie ; les propriétaires signalent 54 blessés et 0 décès.
La moitié des incidents signalés sont survenus dans les 36 mois suivant le début du millésime ; la période la plus chargée est la troisième à la cinquième année (40 % des incidents). Au cours des 12 derniers mois, 82 nouvelles plaintes ont été déposées, contre 139 lors des 12 mois précédents — une baisse de 41 %.
La NHTSA recense 5 rappels de sécurité pour ce millésime. 1 enquête NHTSA couvre ce millésime ; la plus récente est « Pedestrian alert sounds » (pétition d'enquête, ouverte le 2023-01-27, clôturée le 2023-08-07).
Indice de plaintes
vs tous les véhicules suivis2.18
vs autres modèles Toyota2.56
vs autres modèles 20212.27
vs autres SUV compacts1.46
Plaintes durant les 2 premières années · vs moyenne du même millésime (133)2.17
While changing lanes in my 2021 Toyota RAV4 with my turn signal activated, the Lane Departure Alert / Lane Tracing Assist system applied an unexpected steering input that pulled my vehicle directly into a Jersey barrier, resulting in physical contact with the…
Aides à la conduite · 2026-09-25 · ODI 11766944 · Accident
The contact owns a 2021 Toyota RAV4. The contact was traveling at approximately 50 MPH directly behind a van in the same lane of traffic. The van suddenly made an emergency avoidance maneuver to bypass a stationary vehicle completely stopped in the lane.
Airbags & ceintures · 2026-06-09 · ODI 11742969 · Accident
Coolant bypass valve but toyota of richardson said the csp does not cover it. My engine maintenance required pop up on my dashboard
Inconnu ou autre · 2026-09-23 · ODI 11766274
I am reporting a serious safety concern involving the sunroof glass on my 2021 Toyota RAV4 Hybrid Limited AWD. On July 3, 2026, at approximately 37,350 miles, I was driving the vehicle when the entire sunroof glass suddenly and catastrophically shattered.
Inconnu ou autre · 2026-09-13 · ODI 11763943
2021 Toyota RAV4 gas XXX Vehicle suddenly stopped while driving Busy roadway in [XXX] Wife and young children were passengers Dashboard displayed “ENGINE STOPPED” Dashboard displayed “STEERING POWER LOW” Police responded Police determined waiting for the…
Moteur · 2026-09-13 · ODI 11763945
Extraits de plaintes déposées auprès de la NHTSA (en anglais), raccourcis. Le numéro ODI est l'identifiant NHTSA du dossier.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION Numéro 23V865000 · 2023-12-20
Résumé: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risque: An air bag that does not deploy during a crash increases the risk of injury.
Remède: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Résumé: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.
Risque: A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.
Remède: Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.
Résumé: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall.
Risque: An engine stall increases the risk of a crash.
Remède: Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01.
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE Numéro 22V239000 · 2022-04-13
Résumé: Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risque: Driving with a deactivated stability control system increases the risk of a crash.
Remède: Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
Résumé: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime vehicles. The headlight aiming caps may have been improperly closed, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risque: Adjusting the horizontal headlight beam can increase glare, reducing the visibility of an oncoming driver or the vehicle operator, increasing the risk of a crash.
Remède: Toyota will notify owners, and dealers will close the aiming caps on the headlights, free of charge. The recall began January 6, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TA15.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
